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Quality Assurance Engineer (Automation)

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We are dscout. At our core, we are People Nerds. We empower our customers to meet the people who matter to them in the moments that matter most. Customer-obsessed companies like Lyft, Nike, REI, and IDEO use dscout to build better products and services because of people like you. We are building a smart and driven team in our Chicago HQ, and we would love for you to join us.
We are looking for a Quality Assurance Engineer to bring their automation expertise to our Engineering team. You will be joining a team that believes deeply in quality and has worked to champion a quality-driven development process. You are passionate about automation with a strong background in automation techniques and technologies for agile teams. You have a history of championing QA best practices. You are especially excited about helping us build our automated testing ecosystem and supporting our existing QA team in developing their automated testing skillset. You have experience supporting both web and mobile ecosystems. Any exposure you have to InfoSec engineering is a major plus. If this gets you excited, we would love to talk with you!
What you will do (let’s call them Responsibilities):

Advocate for and embed QA best practices within the team and across our broader technical and product organization
Think critically about responsibly scaling QA at dscout (largely around how we know what to test via manual vs automated QA)
Develop strategy for regression testing
Act as QA resource for one of our internal product teams
Breakdown technical lingo to interface with other internal teams (Sales, Success, Consulting) and help them achieve their goals
Champion an agile software process where QA is an integral part of a successful software development process
Guide dscout’s selection of tools and resources for the QA team (what will impact our work and why?)
Work closely with your product manager to develop acceptance criteria for feature stories
Design, develop, and execute highly effective automated test suites
Utilize our CI tools to run high performance, automated tests. Identify and describe bugs, performance issues and security risks in our applications using a variety of tools.

What you need to have (we can call them Desired Skills and Background):

Bachelor’s degree in computer science, engineering, related field, or similar work experience
4+ years experience in software quality assurance, software engineering, or similar field
3+ years of experience working with test automation using open source tools
Exceptional scripting skills using Ruby-based tools such as RSpec, Cucumber and Capybara or equivalent
Experience with Trello and Github
Plus: programming experience with native mobile apps, ReactJS, HTML, CSS, Ruby (especially RoR)
Excellent communication and project management skills

What will you get?

Here at dscout, we are a team of passionate research, sales, technical, marketing, design, success, and operations professionals. We are driven by the power of research—how in-context insights from real people can build products and services that are more people-centric. We value learning, sharing, and building. We deeply value being a diverse and inclusive team and company, and we are looking for team members who align with that belief. We are proud of what dscout is today and we are excited to build our future with you.

In addition to joining a smart and passionate team, you will get:

A strong compensation package with bonus structure. Your success is tied to company success. We are all in this together.
An incredible set of core benefits as well as a 401k with match, solid PTO policy, and generous company holidays. We are committed to helping build your future.
Exposure to the inner workings of a growing company. And open, transparent communication within our team. You will know what is happening and why it matters.
An education stipend. Keep learning and sharpening your skills.
A beautiful River North workspace, in the heart of lots of places to eat, drink, and play.
Plenty of snacks, drinks, and caffeine to keep you powered throughout the day, and a weekly happy hour to relax with the team.

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Ayumi Perez

Research Advisor, CXR

STRENGTH IN DEI

A culture that cultivates evolution and empathy

At dscout, Ayumi Perez acts as an advocate in several capacities. As a research advisor, Perez advocates for clients by gathering feedback on improving the platform. They also keep accessibility and inclusion at the forefront while collaborating with designers and engineers. Internally, Perez’s commitment to advancing DEI is at the heart of their work as chair of dscout’s inclusion committee. “Diversity, equity, and inclusion are important to me because, as an empathetic, BIPOC and queer dscouter, DEI is an integral part of who I am, what I learn from and what I work on daily,” she said, while acknowledging that DEI work is never truly done.

Being able to be a part of the inclusion committee has created a space for me to advocate for the prioritization of actionable change, not just talk about it.

Spurthi Reddy

Research Advisor, CXR

EMPLOYEE-DRIVEN CONVERSATIONS

Continuous learning comes with the territory

Driving learning initiatives and raising awareness is common practice for dscout’s team members. In fact, it’s something that resonates, considering the company facilitates research conducted across a variety of industries. This year, its learning communities have a slate of initiatives and opportunities focused on continuous education and spanning a range of topics like AI, research best practices, creative thinking, and mind, body and well-being. Spurthi Reddy is involved in facilitating the far-ranging conversations that impact those — both internally and externally — across industries, and finding community in the process.

We all lean on each other for support when we need to and it’s a collaborative process. We also strive to build our own team relationships by having team-bonding events.

Debbie Park

Product Designer, Product

LEARNING COMMUNITIES

Listen and learn to foster growth

‘Act curiously’ is one of dscout’s team values. In the company’s learning communities, diversity of thought is something to celebrate, and different perspectives are sought out. This year, the company is ushering in a new form of community via employee resource groups. “I am especially excited about this as it offers an opportunity for folks with common identities or interests in a workplace to come together in a safe space,” said Debbie Park. As team members keep up with what’s impacting their fellow dscouters and clients, these ERGs will ensure they can bring their authentic selves to work.

The learnings of many communities have made a direct impact at dscout; from introducing internal policies to improving product features.

What are dscout Perks + Benefits

Culture

Volunteer in local community

Our “dscout gives back” program is an opportunity to volunteer in our community. Previously, we’ve worked with organizations like the Chicago Parks Foundation, Cara Collective, and the GCFD.

Partners with nonprofits

dscout will match up to $200/year on contributions you make to registered 501(c)(3) non-profit organizations.

Open door policy

OKR operational model

Team based strategic planning

Pair programming

Open office floor plan

Employee-led culture committees

In-person revenue kickoff

Employee awards

Flexible work schedule

dscout offers flexibility to accommodate for different schedules and responsibilities, including flexibility for parental care, appointments, etc.

Remote work program

dscout is a remote-first company with a work from almost anywhere policy. Team members have the flexibility to decide your best way of working no matter where you live, across (most of) the country.

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Mandated unconscious bias training

Diversity manifesto

Mean gender pay gap below 10%

Hiring practices that promote diversity

Health Insurance + Wellness

Flexible Spending Account (FSA)

dscout’s FSA helps employees cover out of pocket medical expenses with pretax contributions up to $2,850 annually.

Disability insurance

dscout’s benefits program offers short-term disability options up to 13 weeks providing partial salary, and long-term disability options up to 24 months.

Dental insurance

dscout’s prides itself in offering employees the best insurance at the lowest cost. Our medical, dental, and vision programs cover a significant majority of premium costs.

Vision insurance

dscout’s prides itself in offering employees the best insurance at the lowest cost. Our medical, dental, and vision programs cover a significant majority of premium costs.

Health insurance

dscout’s prides itself in offering employees the best insurance at the lowest cost via BCBS. Our medical, dental, and vision programs cover a significant majority of premium costs.

Life insurance

Pet insurance

dscout offers pet insurance via Figo, through which employees receive a 5% discount and reimbursement for pets unexpected medical costs.

Wellness programs

Mental health benefits

dscout it is proud to offer support through our Employee Assistance Program through BCBS, and through the “Headspace for Work” app, which offers crisis help and mindfulness tools.

Transgender health care benefits

Financial & Retirement

401(K)

dscout provides 401(k) pre-tax and post tax (Roth) retirement savings plans, offering a broad selection of investment options.

401(K) matching

dscout’s retirement plan matches 100% of your contributions up to 4%.

Company equity

All dscout employees are eligible to become equity holders, as a part of your total compensation package.

Performance bonus

dscout offers company-based performance bonuses to employees every year, as a part of your total compensation packages.

Charitable contribution matching

As a dscout employee, you are entitled to up to a $200 match each year on contributions you make to registered 501(c)(3) non-profit organizations.

Child Care & Parental Leave

Generous parental leave

dscout offers up to 12 weeks of fully paid paid parental leave for new parents, regardless of the path to parenthood. This includes FSA dependent-care with pretax contributions up to $5,000 annually.

Family medical leave

All paid time off under dscout’s Parental Leave policy, short-term disability, and state benefits will run concurrently with the FMLA, as applicable.

Adoption Assistance

dscout offers up to 12 weeks of fully paid paid parental leave for new parents, regardless of the path to parenthood.

Restricted work hours

While we have employees working across multiple different states and timezones, our headquarters are based in Chicago. This means our core working hours are loosely based on central time.

Company sponsored family events

The dscout team works to offer company sponsored events for families, including a recent play date for all parents, with a guest appearance from a family magician.

Vacation + Time Off

Unlimited vacation policy

Generous PTO

We believe in promoting work/life balance and do not want to restrict your time off. We have implemented a flexible PTO policy and encourage dscouters take off at least 4 weeks during the year

Paid volunteer time

Our “dscout gives back” program is an opportunity to volunteer in our community. Previously, we’ve worked with organizations like the Chicago Parks Foundation, Cara Collective, and the GCFD.

Paid holidays

Paid sick days

Our flexible PTO policy includes sick days, so our teammates are able to take this time off when needed.

Office Perks

Commuter benefits

dscout offers pre-tax commuter benefits for all employees for transit and parking.

Company-sponsored outings

dscout provides quarterly team outings as well as annual company-wide holiday parties and in-person meetup events.

Free snacks and drinks

dscout has a fully stocked kitchen for those wanting to use the office space. This includes a variety of snack options, coffee and tea, and of course unlimited LaCroix.

Some meals provided

Company-sponsored happy hours

Onsite office parking

Recreational clubs

dscout has sponsored a variety of sports leagues year-round, including kickball, softball, broomball, etc.

Home-office stipend for remote employees

dscout offers an annual stipend of $200 for home office supplies, to make your remote office environments as comfortable as possible.

Meditation space

Mother's room

Onsite gym

Professional Development

Job training & conferences

Lunch and learns

Promote from within

Continuing education stipend

dscout offers up to $2,000 (based on your role) per calendar year to use for work-related professional development purposes.

Continuing education available during work hours

Our teams have created a series of learning committees that focus on topics like sustainability, work well being, working parent perspectives, etc. as an opportunity to further curiosity.

Online course subscriptions available

Customized development tracks

View full list of perks + benefits

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