Motorola Solutions
We help people be their best in the moments that matter.
Chicago, IL

Salesforce Experience Cloud Architect (Remote) at Motorola Solutions (Chicago, IL)

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Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview
Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
Job Description

As a Salesforce Experience Cloud Architect, you are a key member of the Digital team at Motorola Solutions building next generation customer experiences. You will help drive the transformation of key functions for our customer experiences using Salesforce and work closely with business leaders and IT counterparts to deliver on a technology strategy and roadmap. You will help define best-fit technical architectural solutions, design applications and partner with business and development teams to build per design and provide regular support/guidance to project teams on overall technical solutions, issue resolution and execution. 

Scope of Responsibilities

  • Lead subject matter expert on Salesforce Experience Cloud capabilities, features and offerings.

  • Help create digital technology roadmaps necessary using audience segments to drive customer personalization and targeting.

  • Design solutions that leverage Salesforce best practices and introduce new technologies when needed.

  • Partner with Business and IT leaders to drive business requirements into strategic designs.

  • Oversee systems design and architecture through leadership participation in architecture reviews.

  • Drive configuration of all design, development, and deployment associated with assigned topics, including all technical configuration settings, administration settings, code reviews and provide overall Salesforce platform domain expertise.

  • Drive standards for development and design techniques for infrastructure and/or enterprise architecture.

  • Assist with solution project estimation, scope definition, resource allocation and formulating project timeline.

  • Help the team plan and execute each sprint and assist with impediments to the sprint goal, and in identifying ways to unblock tasks as needed.

  • Researching and evaluating emerging technologies and releases in Salesforce in order to create new processes and make recommendations to enhance business processes and/or create a competitive advantage.

Desired Background

  • Experience developing on the Salesforce platform (Lighting, Apex, Visualforce), API based integrations and executing data migrations.

  • Experience with designing and implementing large scale solutions, and creating technical architectures for complex Salesforce implementations.

  • Lightning knowledge such as Workflows, Validations, Security Model, Data Model and hands on Customization and Triggers is a plus.

  • Practice of Agile methodologies (e.g., Scrum, SAFe, LeSS) and familiarity with change management tools (preferably Jira).

  • Strong understanding of Salesforce architecture and best practices for development. 

  • Excellent verbal and written social, presentation, and interpersonal skills, with the ability to effectively explain complex technical concepts to stakeholders with an array of experience levels and technical competencies.

  • Experience with CI/CD best practices and DevOps to production using Jenkins, git, bitbucket or similar tool sets desired.

This role can be remote anywhere in the US.

Basic Requirements
  • Bachelor’s degree in Computer Science, Information Systems or MIS from an accredited university

  • 5+ years of experience developing and configuring solutions, Lighting, Apex and Visualforce Page development

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.

Travel Requirements
Relocation Provided
Position Type
Referral Payment Plan

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Where we are

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications

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