DialogTech provides the leading AI-driven conversation intelligence platform for marketers at businesses that value inbound phone calls. When consumers call, DialogTech turns those conversations into actionable insights businesses use to improve marketing ROI, increase sales conversions, and deliver more personalized customer experiences, both online and over the phone. Recognized as the leader and pioneer in call analytics since 2007, DialogTech is the trusted conversation intelligence platform for many of the world's most successful brands and agencies.

DialogTech is a venture funded, growth stage, digital marketing technology company with over 4,000 customers and 200 employees. Since the beginning of 2014, DialogTech has experienced over 300% growth in its enterprise customer base and doubled its average customer size.

DialogTech is looking for a Security Engineer that is passionate about securing highly reliable, flexible and scalable systems that support our most meaningful systems. As Security Engineer, you will work with the technology team on the continuous development and hardening of our infosec program. You will also engage in cross collaboration with various departments including our engineering, operations, development and legal team. You will think both tactically in dealing with security incidents and strategically in anticipating future threats against our infrastructure. 

As a member of our team, you will:

• Collaborate with technology leadership to deliver against agreed upon security goals.
• Assess vulnerability management, scans (configuration and compliance), patching status, secure baselines, penetration test results\remediation, phishing-social engineering assessments and tests.
• Configure tools to be successful in achieving security goals.
• Attack and test Internet infrastructure and web-based applications utilizing manual and automated tools.
• Assist the organization with understanding of security defects and risk.
• Clearly document and communicate risk to the business.
• Assist in the development of security standards as required.
• Actively participate in improving the security culture and education throughout the organization.
• Contributes in development, documentation and maintenance of cybersecurity policies, procedures, and standards.
• Accountable for escalating issues in a timely manner and creating and maintaining detailed documentation.
  

What you will need for success:

• Bachelors of Science degree in Computer Science, Engineering, Computer Security, Information Systems, or equivalent experience.
• 3+ years as a Security Analyst / Engineer or in an equivalent enterprise security role.
• Hands-on experience delivering and/or implementing security solutions, such as Identity & Access Management, Data Protection and DLP, SIEM, and IDS/IPS
• Some knowledge of various frameworks/regulations such as PCI-DSS, ISO 27001, NIST 800­53, NIST Cybersecurity Framework, SOC, or similar.
• Ability to work with a team or solo on various audit or security related projects.
• Can learn effectively using self-teaching material.
• Excellent communication, organization and documentation abilities.
• Stay up to speed on 3rd party known security vulnerabilities.
• Maintain a broad understanding of security technologies and products.
  

Nice to have:

• Be a person with vision by staying abreast of current and emerging technologies and industry trends.
• Certifications, such as: CISSP, CISM, GSEC, CEH (Certified Ethical Hacker) CCNA (Cisco Certified Network Associate).
• Previous SOC / NOC experience.
  

If you have been a strong team player - you’ve administered security standards, implemented a WAF solutions, deployed/managed IP Firewalls, had exposure to PCI-DSS & SOC audits, live and breath information security best practices and hold end users to them. You are challenged by what growth and change feels like and you embrace them rather than run from them. If this sounds like you, we’d love to talk.

Why DialogTech?

Be a part of a team pushing the boundaries of technology. Join us at one of the nation's Best and Brightest Companies, 10 years running, a 101 Best Places to Work in Chicago and an Inc. 500 fastest growing company!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.