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Senior Applications Developer

| Chicago | Hybrid
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Company

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

 

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

 

Team

           

We belong to the Customer Success Group, the IT wing of ServiceNow, focused on building next-generation learning solutions and solve world-class problems around ServiceNow’s learning space. We are a global team of product managers, software engineers, scrum masters, test engineers, and development operations professionals practicing Scaled Agile Framework (SAFe) to build cutting-edge cloud web technologies while providing every team member autonomy, mastery, and purpose to achieve their absolute best.

 

We value bottoms up, member-driven agile teams; we focus on working software that helps our customers succeed; we encourage risk-taking and innovation time to inspire leaps in design and productivity; above all else, we value productivity, autonomy, and fulfillment of our team members so that they can achieve their full potential, and beyond.

 

Join us and thrive!

 

Role

In this role, you will be immersed in and exposed to complex systems and their integration as Now Learning data travels to multiple systems from its inception. Your role is to enable internal and external customers to manage the lifecycle of their learning, which includes courses, training, learning, certification, and much more.

 

What you get to do in this role:

 

  • You will be responsible for designing, building, and deploying services, monitoring complex systems, managing high volume transactions, and their integration with other applications.
  • You will be building world-class (product envisioned ) Applications around ServiceNow’s learning space and have then run on our own Cloud Platform.
  • You'll be able to identify the problem before they occur, while also guiding junior developers locally. 
  • The ideal candidate is a proven hands-on developer using top technologies such as Javascript, Angular, ServiceNow platform to release high-quality software products following continuous integration and deployment.

 

 

 

In order to be successful in this role, we need someone who has:

  • At least a Bachelor’s degree in Computer Science, Computer Engineering, IT, or a related field.
  • Combined 6+ years of experience in the following areas: SABA LMS, LXP, Customer Success, product development, Custom software design, leading portfolio of projects to success, vendor management, and evaluation.
  • Has in-depth knowledge in various forms of learning (instructor, event, videos, e-learning) and understands forms of mastering competencies through certifications, quizzes, learning paths, activities.
  • Experience in the development of applications using Java, JavaScript, jQuery, AngularJS, and ReactJS.
  • Strong experience in architecting and designing scalable applications using REST and SOAP web services.
  • Knowledge or experience working with Service Now Service Management or Platform preferred.
  • Has technical knowledge building REST/SOAP-based APIs.

 

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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