Who We Are:

We are on a mission to modernize the Transportation, Logistics and Supply Chain industry. We partner with our clients who are leading the industry beyond disruption. We bring transformational business strategies and digital products, to our clients, that make the world more efficient, connected and viable.  We are inspired by people who are passionate, curious and want to innovate.

What You’ll Do:

The Senior Engineering Manager is responsible for managing one or more teams of engineers, the technical execution and delivery of a project, and helping to develop and scale the CarrierDirect Engineering Organization. In addition, the Engineering Manager also plays a key role in shaping the technology strategy for client engagements, as well as actively supporting new sales opportunities as a technical expert.

Your Responsibilities:

• Provide technology expertise on multiple client projects
• Lead the technology strategy track on multiple client projects
• Play the role of Chief Technology Advisor to client’s C-suite and other client contacts  
• Provide team leadership - lead, not manage people
• Be the coach and mentor to the team and help team-members evolve their tech talent
• Manage the engineering team’s capacity and maximize its sustainable productivity
• Keep the team motivated and engaged, i.e. minimize attrition and disengagement
• Encouraging team collaboration and cross-collaboration with other teams
• Build project-specific domain knowledge/expertise within the team
• Contribute to the efforts to build reusable assets and IP and transform redundant processes to become more efficient

Strategic Technology Expertise/ Leadership

• Act as the single point of technology leadership for a client engagement and provide technical sponsorship for client projects
• Provide business value through technology solutioning and help clients to create long-term technology roadmaps keeping in line with progress in tech
• Be a thought leader and help evangelize CarrierDirect’s technical prowess and help in brand building
• Participate in CIO forums and roundtable discussions and hold your own
• Have an executive presence needed to gain the trust and confidence of our clients

Partnering with Sales and Business Development teams

• Presales and proposal support
• Creating Statements of Work (SoW) and commercial contracts for client engagements
• Build out architectural diagrams for potential clients, for both existing technologies and new proposed technologies
• Participate in client prospecting calls and provide technical expertise support for the sales team
• Develop competitive estimates and work breakdown models for executing projects and detail these in proposals and SoWs

Project Execution

• Delivering the project on-time and on-budget, with high quality
• Working with the product manager to turn feature requirements into actionable user stories
• Maintaining team efficiency and day-to-day throughput
• Working with the product manager to inform prioritization, sequencing, and product trade-offs when necessary
• Addressing sources of friction and resolving blockers
• Implementing and running the team’s software development process
• Providing technical and architectural guidance
• Maintaining the projects vendor relationships, licenses and subscriptions 
• Managing uptime and infrastructure budget costs for each project

People Management

• Mentorship
• Holding weekly or biweekly 1-on-1’s
• Drawing up individual career development plans, and helping developers achieve them
• Providing an escalation path and assisting with conflict resolution
• Performance management
• Performance reviews
• Compensation reviews
• Provide feedback

Recruiting

• Creating job postings
• Screening resumes
• Conducting phone screens
• Interviewing candidates
• Helping make go/no-go decisions

Communication

• Up: Communicating team and project status up the management chain, and acting as the team’s voice to leadership
• Across: Communicating with peers and other functional groups across the organization
• Down: Communicating news and decision making to them team
• Forward:
  • Making sure that the team is communicating with the customer the right amount, i.e. both serving as a buffer and connecting the team with customer feedback/domain knowledge
  • Interacting with clients and conveying technical project status & risks

Other Job Requirements:

• Proven and referenceable experience with previously managing multiple technology projects and technical/engineering teams
• Experience in architecting and designing web applications using the latest technologies
• Administering a project in JIRA, Rally, Trello, or other project management software
• Experience in developing and writing technical user stories for large applications
• Willingness to work in a full stack environment with demonstrated expertise in either the Front End or Back End or some combination as defined below:
  • Back End: 5+ years professional software development experience using a statically typed language
    • 3+ years cumulative experience with Java, Scala, or Kotlin (Kotlin experience is a plus)
    • 3+ years experience with Spring Framework
    • Experience creating highly available software systems and an understanding of related concerns such as system scalability and performance tuning
    • Experience with NoSQL document databases (MongoDb is a plus)
    • Experience in functional programming language
  • Front End: 5+ years professional UI development

• 3+ years experience with JavaScript
• 1+ years experience with React.js or Angular.js
• TypeScript Experience a plus
• Experience with JavaScript ES6

Why Work Here:

Our values are “Go the extra mile, do the right thing, speak your truth, stay hungry and curious, and be cool, no ego.” We work in an open environment where feedback is welcomed and encouraged and we are continuously seeking out how we can be better as individuals, as a team, and as a company. As a growing company, we encourage people that want to have a visible impact in how we build, operate, and perform to apply and join us!