Senior Quality Assurance Analyst at BigTime Software, Inc.

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BigTime is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,000 firms worldwide and tracking over $2 billion in billable time each year.  Our flagship product is a SaaS-based system that is custom-built for the professional services industry.  BigTime is a PE-backed company based in Chicago committed to helping clients run professional teams more efficiently, unlocking potential revenue and improving profitability. 

If you love what you do, and want to work in a fast-paced, entrepreneurial environment that will challenge you to do your best, then check us out! 

We are looking for a Sr. Quality Assurance Analyst to join our Chicago based Product team. Our QA team works side-by-side with our dev teams in a true agile environment, developing and executing test plans, ensuring high quality web and mobile experiences, validating business objectives and ensuring customer satisfaction. 

The ideal candidate has a passion for quality, a strong understanding of  best practices, and is able to work well with cross functional teams.  As the Sr. Quality Assurance Analyst you will be responsible for driving customer confidence by assuring the quality of BigTime’s current and future products.

Role Responsibilities:

  • Guide team in creation of thorough and organized documentation for test cases by clearly articulating test objectives, steps, and expected results
  • Collaborate directly with business analysts, product managers, and software engineers to understand system requirements, use cases, and performance considerations
  • Define, develop, and implement quality assurance practices, procedures, and test plans
  • Work with the support organization to ensure that root cause of any production issue is identified and mitigated against future occurrences
  • Perform regression testing to assure changes to the current release do not adversely affect previously implemented functionality
  • Write, debug, and maintain test scripts
  • Work with engineering leads in root cause analysis on complex defects to ensure causes are being addressed and fixed, not just symptoms
  • Work with QA team members to communicate unacceptable risks to quality
  • Adhere to standard operating procedures and the collection of measures put in place to ensure consistency and improvement in the way we test software and suggest improvements

Preferred qualifications:

  • 3-5+ years experience in QA Role 
  • Experience in Agile environment
  • Excellent knowledge of the Quality Assurance discipline
  • Strong problem solving skills, independent thinking
  • Strong teamwork and partnering skills for cross-group collaboration
  • Strong verbal and written communications skills for technical and non-technical audiences
  • Hands-on experience with the latest QA technologies related to their feature set or domain

Working at BigTime has its benefits!

  • Competitive salary and bonus potential
  • Company paid benefits, including medical, dental, vision, disability and life insurance
  • 401k with company match
  • Paid Parental Leave
  • Generous time off and paid company holidays
  • Company provided latest technology & software tools
  • Weekly Lunch Credit via DoorDash and company paid DashPass (free unlimited delivery)
  • While the role is based in Chicago, we offer Flexible Work Environment with opportunity to work remotely
  • Fresh fruit, snacks, cold brew coffee/tea, soda and La Croix
  • Great, convenient downtown / loop location (While we are still working remotely due to COVID, we feel this is worth highlighting)
  • Flexible work environment with remote work opportunity

Please, no agency or third party solicitation. 

Applicants must be authorized to work in the U.S.  BigTime Software, Inc. is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

We're centrally located in The Loop close to public transportation and steps away from many many restaurants.

What are BigTime Software, Inc. Perks + Benefits

BigTime Software, Inc. Benefits Overview

BigTime Software is one of the region's best companies, serving Chicagoland communities in Illinois. Our team enjoys training programs, a fantastic culture, and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!

- Opportunities for Advancement
- Company Provided Latest Technology & Software Tools
- Great, Convenient Downtown/Loop Location
- Company Paid Benefits
- Weekly Catered Lunch and Whole Company Meeting
- Minimum of 11 Paid Holidays
- 401(k) Savings Plan with a match
- Snacks, Cold Brew, La Croix, Bubbly and More

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Our Culture Committee has four sub-committees: - Diversity and Inclusion - Community Involvement - Wellness - Social
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave: 6 weeks for bonding time and up to 6 weeks for medical leave.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at the team's discretion.
Professional Development Benefits
Job Training & Conferences
BigTime offers employees professional development opportunities like the ability to attend job-related conferences and seminars.
Diversity Program
Lunch and learns
BigTime hosts lunch and learn meetings weekly.
Cross functional training encouraged
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