Senior Quality Assurance Engineer

| Chicago

At Sprout Social we are building software that is made to last. Our software used by companies like Evernote, adidas, West Elm, and Edelman, who rely on Sprout to create stronger relationships with their customers through social media. We focus on baking quality into our products from the very beginning. As a result, our customers can depend on us daily to reliably engage with their customers.

Our QA engineers at Sprout are embedded into our cross-functional product teams, working in tandem with web developers, platform developers, and design to add value and mitigate risk throughout the product development cycle. Our QA engineers take ownership over test planning and automation development, utilizing tools like Selenium Webdriver with Cucumber and AWS to build our our test automation suites and infrastructure.
We’re looking for a highly collaborative, growth-minded, effective communicator to serve as a go-to expert on quality throughout the software development process. If you’re a champion for software quality and can confidently design and build test automation suites, we’d love to talk with you!

Within 1 month, you will:

  • Complete Sprout’s New Hire training program alongside other new Sprout team members.
  • Develop and deploy changes to our Java/Selenium test automation systems.
  • Collaborate regularly with your product manager, developers, and fellow QA engineers to deliver value to our users.
  • Get regular team feedback on your code through code reviews.

Within 3 months, you will:

  • Focus on writing quality, legible code that provides meaningful test coverage.
  • Participate in technical design meetings with your teammates to walk through new feature ideas.
  • Decompose larger chunks of work into small, similarly sized units.
  • Work with your product manager and developers to create and prioritize quarterly team goals.
  • Contribute to our Agile culture of continuous improvement through retrospective meetings and experimentation-oriented thinking.
  • Build connections with members from other teams through active networking and community building.
  • Build test plans for new features that identify risk factors, mitigation strategies, and prioritized verification tasks.

Within 6 months, you will:

  • Dig into the front-end web repository and contribute code to facilitate maintainable Selenium tests.
  • Write test documentation and act as a domain expert for new product functionality and use cases.
  • Build your engineering skills by attending in-house presentations, workshops, and training sessions.
  • Form a career growth plan with your manager and work towards it.

Within 12 months, you will:

  • Actively mitigate risk of failed delivery and missed deadlines through courageous, transparent communication with colleagues and stakeholders throughout a project life cycle.
  • Lead technical test automation architecture meetings.
  • Identify technical debt and performance bottlenecks within our test automation systems, come up with a plan to improve the code, and get it pushed to production.
  • Mentor a junior QA engineer, helping them level up technically.
  • Build connections with members from other teams through active networking and community building.
  • Have opportunities to contribute to in-house technical presentations and workshops that share your expertise with large groups of Sprout engineers.
  • Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet.

Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Note: When applying please submit your favorite code samples and/or Github profile

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We believe that true employee engagement cannot happen if you can’t bring your whole self to work, so we’re committed to building a diverse team, embracing an inclusive culture and investing in equity across our organization. That dedication is core to Sprout. We want all candidates, particularly those coming from traditionally underrepresented groups in the technology industry, to know they are welcome at Sprout.

We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families, including generous company contributions
  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships
  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
  • Solid programs in some of the staples: transportation, disability and life insurance
  • Wellness initiatives to ensure both health and financial well-being of our team
  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Sprout Social is an equal opportunity employer. Anyone seeking employment here is considered without regards to race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. We value the things that make us different and want to see how you can make our team better!

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Location

131 S Dearborn, 7th Floor, Chicago, IL 60603
131 S Dearborn, 7th Floor, Chicago, IL 60603

What are Sprout Social Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Daily Meals Provided
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidy
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Progressive benefit programs, like our parental leave program and free Divvy bike memberships. High-quality and well-maintained equipment - your computer will never prevent you from doing your best. Beautiful, convenient and state-of-the-art offices in Chicago’s Loop. Solid programs in some of the staples: transportation, disability and life insurance. Wellness initiatives to ensure both health and financial well-being of our team. Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine. Growing corporate social responsibility program that is driven by the involvement and passion of our team members.

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