Senior Site Reliability Engineer (Hybrid)
Enova’s hybrid work model allows employees to work in the office T, W, and TH with the option to work from home on Monday and Friday. The health and safety of Enova’s employees is our number one priority and all employees are required to be fully vaccinated for COVID-19. Proof of vaccination will be requested regardless of work location, unless prohibited by applicable state law. Employees may request an exemption to the vaccination policy due to medical reasons, sincerely-held religious beliefs, or as otherwise permitted by applicable state law.
Enova is currently accepting candidates for remote positions in the following eligible states: AZ, CT, ID, IL, IN, ME, MI, MN, NE, NV, NJ, NM, NY, UT, WI.
What you’ll be doing:
As a Senior Site Reliability engineer, you will design and implement solutions that ensure the reliability, performance, and stability of the platforms and services that Enova runs and owns. Your work will support a culture of collaboration and ownership, which helps teams deliver software reliably and at scale. You will work across IT, Software Engineering, and Product teams to resolve escalated operational issues, as well as lead strategic projects and build creative solutions. You will also understand how our systems and applications relate holistically in order to prevent, solve and manage open-ended problems from defining Service Level Indicators to investigating the contributing factors of a major incident.
Your core priorities will be to:
- Troubleshoot escalated and major incidents, propose solutions, balance business needs vs. technical constraints, ensure quality, and drive results.
- Design, implement and manage initiatives to optimize technology operations, focusing on problem-solving, risk mitigation, and customer experience.
- Assist and advise Tech teams on investigations, training, process improvements, reporting/tracking, and production readiness reviews.
- Collect data, perform trend analysis, identify potential high-risk areas, prioritize and execute projects.
- Mentor junior team members.
We’re excited about you if you have:
- Experience with DevOps as a culture.
- Advanced technical knowledge with object-oriented programming languages such as Ruby, Python, Java, or Go, and PostgreSQL.
- Strong troubleshooting skills and the ability to translate ambiguous problems into solutions.
- Understanding of web services, databases, networking protocols, and configuration languages such as Chef or Terraform.
- Experience with monitoring/hosting/analysis of any web-transaction based environment and delivering financial services through the Internet (At Enova, we primarily work with StatsD/Graphite, DataDog, Splunk, Cloudwatch).
- Previous e-commerce experience and knowledge of AWS Services is a plus!
About our team:
The SRE team is uniquely positioned as the champion and guardian of Technology’s operational excellence at Enova, ensuring all business-critical systems and processes are functioning correctly (available and performant) for successful enterprise operations. This team is part of the TechOps organization which sits in the Chicago office. The SRE team has great exposure to many departments and technologies at Enova allowing for involvement in varied and diverse technology initiatives.
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About Enova:
Enova is a leading financial technology company providing online financial services through its AI and machine learning powered lending platform. Enova serves the needs of non-prime consumers and small businesses, who are frequently underserved by traditional banks. Enova has provided more than 7 million customers with over $40 billion in loans and financing with market leading products that provide a path for them to improve their financial health. Want to learn more? Just ask any of our almost 1,500 employees.
Our goal at Enova, we believe that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
