Senior Site Reliability Engineer

| Chicago

Senior Site Reliability Engineer

Position Overview

We are looking for a Senior SRE that is interested in building something from the ground up with our new and exciting cloud platform. In this role you will contribute with a newly formed SRE team. You will participate in architectural and design discussions, along with efforts to avoid and reduce toil, and of course, provide a scalable, reliable platform for the success of our customers and organization.

Key Responsibilities

  • Participate in Agile Sprints and associated ceremonies
  • Drive innovation and platform evolution
  • Scale cloud infrastructure to support our growing ecosystem based on Docker and Mesos
  • Provide reliable, predictable deployment and maintenance of distributed systems
  • Adhere to security best practices
  • Write and design automation, monitoring, diagnostics and debug tooling
  • Participate in production support and on-call rotations
  • Conduct incident management and contribute to associated retrospective/post mortem as needed

Requirements

  • 3+ years in a SRE role
  • Working knowledge of the SCM tools such as Ansible, Puppet, Chef, or Salt - Salt and/or Ansible preferred
  • Experience with IaC (Infrastructure as Code) concepts and tooling - Terraform preferred
  • Solid understanding of working with git and gitflow
  • Knowledge of Docker engine and ecosystem
  • Can troubleshoot and debug container issues at any level, including container networking
  • Understanding of Docker networking, including different network plugins and frameworks such as Calico
  • Experience with Mesos / Marathon ecosystem - Kubernetes a plus
  • Strong knowledge and understanding of microservices based architectures
  • Good understanding of networking including L2 and L3 concepts
  • Strong background in administrating and maintaining Linux based systems
  • Strong scripting skills including ability to write scripts from scratch using Python and/or Bash
  • Can identify and mitigate reliability risks
  • Excellent communication and troubleshooting skills
  • Experience with Continuous Integration and Continuous Delivery models including Blue/Green and Canary release models is a plus
  • Experience working with HashiCorp Vault, Consul, and Terraform, provisioning experience with Mesos or Kubernetes clusters as well as knowledge of network architecture, VMWare, KVM & OpenStack are all desired skills

About iManage

iManage combines artificial intelligence with content and email management to free, secure, and understand information. Over 3000 companies and 1 million users worldwide rely on our market-leading software to share and protect their most valuable data. Our work is not always easy but it is ambitious and rewarding.

 

So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. In exchange, we’ll make sure the work you do here is worth doing. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. It’s how we find meaning in everything we do.

 

Whoever you are, whatever you do, however you work. Make it mean something at iManage.



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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • AngularFrameworks
    • CassandraDatabases
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • MarketoLead Gen

Location

Located a short walk from Chicago's major train stations and transit lines. Not to mention just down the street from West Loops trendiest restaurants!

An Insider's view of iManage

How would you describe the company’s work-life balance?

When it comes to work-life balance, life comes first, and our company knows this. It's great that I can take the time I need off to enjoy the "life" side.

Dave

Business Development

How do you collaborate with other teams in the company?

We have a very open environment and believe ideas can come from anyone independent of seniority. We are constantly learning and evolving as an organization, and encourage our teams to have a deep hunger for learning. We are constantly innovating and introducing new mechanisms to improve efficiency through machine learning and AI and concepts.

Mohit

CTO

How does the company support your career growth?

I learn something new everyday and I love that! iManage rewards growth with continuous opportunity for advancement and learning. Everyday is a day to tackle new challenges. I get to solve the industries toughest problems by using the latest cloud technologies.

Jaritza

Cloud Support Engineer

What is your vision for the company?

Our mission is to create a workplace that enables our employees to thrive and be happy. An environment where they can be their best selves, to grow professionally and intellectually. You are able to learn and try new ways of doing things; for example leveraging the latest technologies and applying them to solve interesting problems for our clients.

Neil

CEO

How do your team's ideas influence the company's direction?

Employees are given the freedom to expand and define their role. Everyone has their personal brand, and you can actually see how each individual plays an important part in our continued growth.

Grace

Program Manager

What are iManage Perks + Benefits

iManage Benefits Overview

Compensation and Benefits:
We offer competitive salaries based on market data. Our benefits include Health/Vision/Dental/Life insurance, 401k matching, performance bonuses, flexible working environment, and generous PTO.

Company Culture:
We have a collaborative open floor plan, casual dress code, company outings and team activities, happy hours, and offer commuter benefits!

Opportunity to learn new skills:
We're working with the latest tech, and you have the opportunity to work with the best and brightest. We offer training & development, lunch and learns, and constantly invest in our people. We also support getting qualifications and networking.

And More...
- Centrally located offices just short walks from major transit stations!
- We are in rapid growth stages, expanding FAST with no plans to slow down soon!
- Free snacks, breakfast on M/F, drinks + beer/wine
- Game room + Ping Pong table

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
iManage's team fitness initiatives include group Triathlon/Marathon training, step challenges, and more!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
iManage offers pre-tax commuter benefits for all employees
Company Outings
Free Daily Meals
We provide free bagel breakfast on Monday, and Friday. Tuesday's we have Cereal or Oatmeal options. Wednesday's we offer healthy snacks in the afternoon! Thursday's are fresh fruit delivery days.
Game Room
iManage's game room is filled with Ping Pong, Foosball and many board games. Play at your own risk; The ping pong table gets COMPETITIVE!
Stocked Kitchen
Some Meals Provided
Breakfast provided a few days of the week! We also get healthy snack options delivered on Wednesdays.
Happy Hours
Professional Development Benefits
Job Training & Conferences
Every year we set aside a budget for each department to spend on further education and development opportunities. Continuous learning is core to who we are!
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Every year iManage nominates an "Employee of the Year" award; where the winner is awarded a stipend to spend on a trip of their choosing. Our most recent winner went to Hawaii all expenses paid!

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