At Sprout Social we are building software that is made to last. Our 30,000+ customers rely on us daily to reliably connect them with their customers, so scalability and performance are top of mind. Sprout Social is used by companies like Evernote, adidas, West Elm and Edelman who rely on Sprout to create stronger relationships with their customers through social media. 

Code quality is an essential ingredient to keeping our platform flexible and rapidly reacting to changes in the market and social media networks. Our systems execute at scale while staying nimble enough to keep up with new capabilities being offered by social network APIs. Our team uses a variety of technologies, including Java, Python, MySQL, Cassandra, Hadoop, Elasticsearch, NSQ, Docker, and Kubernetes.

We build software that serves a multitude of use cases, and on the Growth Product team, engineers are energized by creating curated product experiences in order to make our customers and the business successful. From the moment our users sign up to try Sprout, we guide them to realize product value and ultimately do their jobs more efficiently and effectively. As the user’s needs expand, the team creates tailored, in-app experiences allowing them to discover advanced add-ons that deliver more value. The team also manages Sprout's billing and checkout experiences, unlocking revenue potential for the business by enabling customers to quickly and intuitively pay. We’re looking for engineers who are passionate about driving business impact, learning through experimentation, and brainstorming new ideas. Our engineers understand the balance between shipping experiments to learn quickly and building methodically for future maintainability.

We’re looking for a creative, collaborative, highly motivated, and inquisitive learner to help us deliver a great product to our customers. If you’re passionate about building and scaling reliable systems, we’d love to talk with you!

Qualifications

These are the minimum qualifications that our hiring team is looking for in this role:

• 4+ years experience developing and supporting software in a production environment
• 3+ years experience programming in object oriented languages such as Java, Python, or C++
• 1+ years working on a Product Led Growth focused team 

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

• 3+ years experience developing and supporting scalable, distributed backend services
• 3+ years experience working with databases

Within 1 month, you will:

• Complete Sprout’s New Hire training program alongside other new Sprout team members.
• Deploy and make changes to our production systems.
• Interact with SQL or NoSQL data stores and NSQ messaging queues.
• Collaborate regularly with product managers, QA engineers, and other product teams to deliver value to our users.
• Get regular team feedback on your work through code reviews and pairing.
• Log into our remote Linux servers and monitor the status of our services. 

Within 3 months, you will:

• Decompose work into small, similarly sized units so that estimation is unnecessary.
• Work with your squad to create and prioritize quarterly team goals.
• Contribute to our Agile culture of continuous improvement through retrospective meetings and experimentation-oriented thinking.
• Build connections with members from other teams through guild meetings and chapter outings.
• Participate in technical design meetings with your teammates to walk through new feature ideas.
• Work with product managers, UX developers, and front-end engineers to come up with the MVPs of new features.
• Be the first line of defense against product outages and bugs while on support duty.
• Maintain, scale, and build upon systems that handle hundreds of thousands of messages a day. 

Within 6 months, you will:

• Integrate and use monitoring and alerting tools to know about problems before our users.
• Be “point person” on a project, including writing design documents, coordinating dependencies, and acting as domain owner.
• Create and manage concurrent, distributed systems.
• Build your engineering skills by attending in-house presentations, workshops, and training sessions.
• Form a career growth plan with your manager and work towards it.
• Partner with the Infrastructure team to improve your team’s ability to deliver reliable, highly available services.

Within 12 months, you will:

• Actively mitigate risk of failed delivery and missed deadlines through courageous, transparent communication with colleagues and stakeholders throughout a project life cycle.
• Lead technical architecture meetings. 
• Identify technical debt and performance bottlenecks within our systems, come up with a plan to improve the code, and get it pushed to production.
• Mentor junior engineers, helping them level up technically.
• Build connections with members from other teams through active networking and community building.
• Have opportunities to contribute to in-house technical presentations and workshops that share your expertise with large groups of Sprout engineers.
• Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet.

Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

#LI-REMOTE