Senior Solutions Engineer
When it's safe to return to the office, we will be adopting a hybrid working policy. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more about our return to office plans!
Being a Senior Solutions Engineer at iManage Means…
As the technical expert in the sales cycle, you are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical consultant and product expert for our Cloud solution. In addition, our team of solutions engineers works closely with global internal iManage teams such as Product Management, Engineering, Cloud Operations, Professional Services, Channel Management, Account Management and Support teams.
You love helping clients embrace high tech cloud solutions and interacting with them to solve problems along the way. You are looking to join a dynamic, ambitious, and highly collaborative team that always strives to deliver an amazing experience to clients.
iM Responsible For….
- Leading the technical customer pre-sale experience from lead inception to successful sale, including the development and delivery of all technical presentations and product demonstrations.
- Staying up-to-date on all product developments and field messaging to effectively communicate value to customers and prospects.
- Developing and maintaining product demonstration systems and environments based on our sales requirements and feedback from the field.
- Supporting customer product evaluations of the iManage cloud solution
- Attending and demonstrating iManage solutions at field events, such as conferences and trade shows.
- Developing and demonstrating thought leadership in key verticals and product solutions.
- Contributing to our product roadmap with new ideas and field feedback.
iM Qualified Because I Have…
- A Bachelor’s Degree in Computer Science, Management Information Systems (MIS) or equivalent
- 3+ years of relevant experience in a solutions engineering role in a Cloud/SaaS environment
- Proven to be able to effectively collaborate with senior sales executives on complex and diverse opportunities
- Experience presenting on information security topics as they pertain to Cloud, such as zero-trust architecture, encryption, SSO, certifications/attestations such as SOC2, etc.
- Comfort presenting to large and diverse audiences, including C-level executives
- A proven capability to communicate professionally in emails, RFPs, and product demonstrations
- Experience with the following:
- Virtualization, including VMWare, Parallels, Virtual Box, etc.
- Technical familiarity with Windows and Office 365, including installation and maintenance
- Familiarity with Microsoft Azure and related services a plus
- Mac OS and Apple iOS experience a plus
- Basic TCP/IP networking and related technologies
- Basic information and networking security concepts such as firewall and perimeter security, Internet proxies, HTTPS configuration, SSO configuration, etc.
- Coding experience using Python, PowerShell, etc. a plus
- A desire for some domestic travel to support our sales team when it is safe to do so.
iM Getting To…
- Join a supportive, experienced team benefiting from continuous growth within an inclusive, encouraging, and vibrant culture
- Onboard remotely and be included in all aspects of iManage life
- Collaborate cross functionally
- Focus on meaningful work, solving complex, real world issues utilizing the latest technologies and protocols
About iManage...
iManage is dedicated to Making Knowledge WorkTM. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. How we find meaning in everything we do.
Whoever you are, whatever you do, however you work. Make it mean something at iManage.
Learn more at: www.imanage.com
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