Senior/Staff Supplier Quality Engineer

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Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for a Senior/Staff Supplier Quality Engineer who will play an integral role in supporting quality activities related to Supplier Quality Management (SQM) in accordance with FDA QSR (Quality System Regulation), ISO 13485, and other medical device/IVD regulations. This individual also supports various QMS activities that comply with the FDA QSR, ISO 13485, as well as CLIA/CAP requirements for the clinical laboratories. This position will report to the VP of Quality Assurance. 

Responsibilities

  • Implement and own Supplier Quality Management (SQM) program.
  • Responsible for the supplier compliance of audits, Supplier Quality Agreements (SQA), SCARs, supplier surveys/questionnaires, and Supplier Request for Information (RFI).
  • Supplier monitoring: 
    • Develop, monitor and report meaningful SQM performance metrics, supplier performance/scorecard.
    • Developing, measuring, improving and enforcing key processes and procedures to manage suppliers effectively.
    • Ensure supplier performance meets current expectations, and improve supplier performance and productivity.
    • Organize and report supplier performance and key considerations to the management team. 
  • Supplier selection and qualification: 
    • Participate in the supplier selection process, and perform supplier audits to evaluate supplier capabilities, quality systems, processes, and services.
    • Perform validations and qualifications of suppliers to qualify the manufacturing process and overall quality of part/component manufacturing.
    • Maintain ASL (Approved Supplier List).
  • Incoming Quality Program: 
    • Manages incoming quality and participates in the MRB process to resolve internal and external quality audit findings related to purchased products.
    • Support incoming quality requirements including development of purchase specifications, sampling plans, incoming material approval, etc.
    • Ensure suppliers have adequate control plans, schedules, and resources to make continued improvements to the incoming quality of supplied products.
    • Works with Engineering and Quality to ensure that incoming product specifications contain and clearly communicate the requirements needed to ensure supplied products are acceptable for manufacturing, and assist in developing inspection methods and improving sampling plans for new materials and components.
  • SCAR/Corrective Actions:
    • Drive supplier root cause analysis and corrective actions to prevent the recurrence of quality issues.
    • Identifies non-conformance trends; develops and administers technical investigations and corrective action programs to resolve recurring quality problems.
  • Collaborate with Supply Chain personnel on supplier quality activities including material procurement, incoming specification requirements, inventory control processes, and supply release criteria. Identify opportunities for supply chain improvements.
  • Assist with supplier-facing change controls, deviations, supplier initiated change notifications, as well as post-market activities such as recalls, corrections, investigations and regulatory inspections.
  • Provide technical assistance to suppliers/other resources performing qualification/validation testing.
  • Lead and/or support other duties as assigned.


Required Qualifications

  • Bachelor’s Degree in Engineering or Science field.
  • 8-10 years’ experience in a QMS environment with 3-5 years working as a supplier quality engineer.
  • Working knowledge of medical device / in vitro diagnostic regulations (e.g., FDA 21 CFR 820, ISO 13485, IVDD, and other applicable quality and regulatory standards).
  • Experience in all aspects of supplier quality, including supplier assessments/audits, maintaining a supplier evaluation program, supplier corrective actions, and supplier process changes.
  • Travel will be required up to 25% of the time, both domestically and internationally.


Preferred Qualifications

  • 5+ years of supplier quality experience in the Life Sciences Industry, with prior experience in an FDA regulated environment.
  • Have a strong background in applying statistical tools for process and product development and control, e.g. Gage R&R, Process Capability, Control Plans, SPC, Process Failure Mode Effects Analysis (PFMEA), and Design of Experiments (DOEs).
  • Familiarity with (or interest in developing a knowledge of) Laboratory Developed Tests (LDTs), Companion Diagnostics (CDx), genetic (Next-Generation Sequencing - NGS) based tests; CLIA/CAP and Pharma/GCP regulations.
  • Excellent organizational, interpersonal and verbal and written communication skills
  • Ability to deliver quality outputs under minimal supervision.
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Location

Our Chicago office is located in downtown River North. Right on the river and close to neighborhoods like Fulton Market, Central Business District, Lincoln Park, and Streeterville, it's a lively area with convenient transportation access and is home to many bars, restaurants, and coffee shops.

An Insider's view of Tempus AI

What’s the vibe like in the office?

The casual setting here in the Chicago office makes everyone less intimidating and more approachable. It's nice to be in an environment where our day-to-day work actually makes a difference, I feel valued. Tempus is also great at welcoming everyone with different backgrounds.

Alexis

Clinical Lab Associate

How do you collaborate with other teams in the company?

I collaborate with various hiring teams on a daily basis. Through weekly meetings, strategic planning, events, and messaging, hiring teams and I have built a collaborative hiring process and have become trusted partners to bring top talent to Tempus. We rely on honest communication, shared goals, and the right tools to set us up for success!

Emma

Recruiter

How does the company support your career growth?

I am always looking for the next opportunity to grow my career, and Tempus has a wealth of opportunities in many departments. Through emerging leaders programs and ongoing conversations with my managers, Tempus has always been supportive in guiding me to find work that is fun, interesting, and maximizes my potential.

Aaron

Senior Operations Manager

What are some things you learned at the company?

One of the things that molded my growth was seeing how much thought goes into the decisions, and how much leadership seeks feedback from the people around them, to help understand the impact of decision-making. Just being a sponge in the room is inspiring. I adapted the styles of many leaders here and use that to create my own leadership style.

Anita

Laboratory Operations Manager

What are Tempus AI Perks + Benefits

Tempus AI Benefits Overview

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability Insurance
Flexible Spending Account
Commuter Benefits
Parental Leave
Charitable Matching Program
Employee Assistance Program (EAP)
Pet Insurance
Company Cafeteria with Breakfast, Lunch & Grab & Go Options
Stocked Kitchen with Snacks
On-Site Barista
Discounted Gym Membership
Discounted Divvy Membership
Diversity & Inclusion Initiatives
Team & Company Outings

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
All staff in Tempus’ laboratories are subject to Tempus’ separate laboratory PTO policies.
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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