Site Reliability Engineer (1st Shift)

| Chicago

Shift: Monday-Friday, 7:00am-4:00pm

What you'll be doing:
In this role, you will help the team transition from an operational heavy focus to a blend of ops, proactive investigation, and defining best practices as we participate in defining the company’s shift to a true DevOps culture.

Our future state will present opportunities to directly advise and address on operational issues for our most important product lines, and you’ll have the ability to set guidelines and best practices with wide ranging impact to operational stability and performance.

Your core priorities will be to:

  • Troubleshoot issues and discrepancies with the appropriate individuals, teams, or vendors
  • Handle operational requests on a day to day basis
  • Monitor the availability, latency, scalability and efficiency of all services
  • Assist with major incidents from identification and troubleshooting through to service restoration
  • Participate in the team’s periodic on-call rotation
  • Champion best practices and create frameworks to drive stable and scalable products
  • Continued curiosity regarding new technologies and evolving best practices
  • Work closely with SE and Product teams to advise on sound operational strategies

What you should have:

  • Experience with devops as a culture
  • Working knowledge of Ruby, Python, Java, or Go
  • Ability to write accurate and efficient SQL queries
  • Experience troubleshooting ambiguous problems and performing root cause analysis
  • Strong understanding of IT infrastructure (Linux, network technologies, relational databases, web technologies, etc.)

Nice to have:

  • Previous e-commerce experience
  • Experience with monitoring and metrics software for RCAs and performance trending, such as (but not limited to) Splunk, New Relic, DataDog, and Grafana
  • An understanding of virtualization platforms like OpenStack, Amazon AWS, VMWare and Xen

About our team:
The SRE team prides itself on the breadth and depth of knowledge it maintains in understanding and orchestrating crucial operational activities across the portfolio of businesses within Enova. We work closely with key departments to resolve customer facing issues, assist with root-cause analysis, and continuously look for ways to improve overall system performance while supporting our Call Center with technical product issues.

About Enova:
Enova is a leading provider of online financial services that leverages its advanced technology and analytics to provide access to credit for non-prime consumers and small businesses. Our roots are in Chicago, but we have served nearly 5 million customers through our six businesses in the U.S. and abroad. We pride ourselves on hiring smart and driven people who bring new and innovative ideas to the table. Our philosophy is, "Life’s short. Work some place awesome."

Many of us consider our people to be Enova’s best perk. But to sweeten the deal, we also have a pretty awesome list of conventional (and less conventional) perks and benefits including competitive salaries, health care benefits, a 401K matching plan, a revamped parental leave program (and brand new nursing rooms for our returning mothers!) summer hours, tuition reimbursement and a sabbatical program. And of course we also have the things you’d expect at a leading tech company in Chicago, such as the snacks, game room, onsite massages/barbers/nail technicians, monthly social events, and sporting sponsorships.

Our goal at Enova is to recruit, hire, develop and maintain a diverse workforce. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. 

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Technology we use

  • Engineering
  • Product
    • PythonLanguages
    • RubyLanguages
    • GoLanguages
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement

Location

175 W Jackson - Located right in the loop and easily accessible from the suburbs or the city.
175 W. Jackson, Chicago, IL 60604
Enova uses collaboration (plus a #win tradition) to tackle challenges
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Insider's spotlight

How would you describe the company’s work-life balance?

Enova encourages employees to own their work-life balance journey by providing an environment that allows them to be successful. Leaders value the results you create, rather than the number of hours in front of your desk to get to those results. Bottom line, people respect that you have your own unique working style, which is yours to discover.

Jungmin

Cho

What are some social events your company does?

Enova’s social calendar has something for everyone. Events range from comedy shows to bowling for charity. We host & sponsors events, including the Chicago Women in Tech conference and weekly meetups. It’s easy to find people with similar interests; if there’s something missing from Enova’s social list, make it happen! People will definitely join.

Curtis

Hiller

What are Enova Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Vacation & Time Off Benefits
Sabbatical
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Sabbatical program • Summer Hours • Recognition programs • On-site discounted yoga, manicures, haircuts and massages • After-hours food delivery and commuting reimbursement • Monthly social events • Discounted gym memberships • Intramural sports • Pet insurance

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