Site Reliability Engineer

| Chicago | Remote
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Sertifi offers an Agreement Platform built for businesses who need a more efficient and secure way to manage the full contract process. We simplify how businesses send and collect agreements and payments by bringing it all into one secure platform.  Sertifi automates business processes, saves you time from performing repetitive tasks, enhances security and PCI-compliance, and provides customers an easy and convenient way to do business with your company. Thousands of businesses around the world use Sertifi to streamline their contracts and payment processes, recognize revenue faster, and increase job efficiency.   

Sertifi is looking for a strong Site Reliability Engineer to assist in the growth of the Sertifi brand.

This is a high visibility and high impact position with responsibility to all our critical business operations. You will build, maintain and monitor the platform that powers Sertifi’s Agreement Platform

Due to the circumstances of COVID-19, Sertifi has shifted to working remotely at this time. We will interview, onboard, and operate as a remote team until further notice.   

 

Challenges You’ll Tackle:

  • Plan, analyze, design, and deploy enterprise scale Azure infrastructure solutions
  • Lead the efforts of application deployment, reliability, scalability, availability and performance alongside the engineering and infrastructure teams
  • Develop comprehensive monitoring solutions to provide full visibility to the different platform components using tools and services like Datadog, New Relic, PRTG and other similar tools
  • Build dashboards and alerting to monitor our apps and infrastructure
  • Evaluates performance trends and expected changes in demand and capacity; and establish the appropriate scalability plans
  • Ensure the high availability, resiliency, performance, business continuity and compliance capabilities of our cloud services.
  • Participate in the 24x7 support coverage as needed

 

What You’ll Need to Succeed:

  • Bachelor's degree in Business, Computer Information Systems, Computer Science, MIS, Engineering, Science, or related field is preferred
  • 3+ years of experience in information technology, or related field. In lieu of a degree, 5+ years of experience in Information Technology, or related field

  • Experience working with Azure services such as App Services, App Service Environments, vnets w/ NSG’s, IAM & RBAC, and load balancers / application gateway
  • Experience with automation tools and configuration-as-code (Azure DSC, Ansible, Puppet, Chef, Terraform, Bicep etc.)
  • Proficiency with scripting or programming languages such as Python, PowerShell, C#, or Ruby
  • Experience with operational monitoring tools, such as Datadog, PRTG, Sumo Logic, and Prometheus.
  • Passion for finding and improving efficiencies with infrastructure, development and deployment automation.
  • Strong knowledge of build, release, and configuration management practices
  • Self-sufficient nature with the ability to prioritize your work 
  • Good communication skills, integrity, and excellent organization skills

 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to type, use computer, phone, cell phone and other office/home office equipment/technology. Must be able speak, see and hear. Must be able to remain in a stationary position for prolonged periods of the time.

 

What’s in it for you:

You will work in a brand-new collaborative office environment that welcomes new ideas and allows you to make an immediate impact on the team. You can expect to have dedicated head down coding time along with time set aside each month to work on your own Innovation projects. Additionally, we offer great benefits such as: competitive salary, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program.

 

Sertifi is proud to be an Equal Opportunity Employer. Sertifi is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. All individuals seeking employment at Sertifi are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other basis forbidden under federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • SqlLanguages
    • AzureLanguages
    • ASP.NETFrameworks
    • ASP.NET CoreFrameworks
    • AngularFrameworks
    • Microsoft SQL ServerDatabases
    • Azure Cosmos DBDatabases
    • BalsamiqDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

222 W. Merchandise Mart Plaza, Chicago, IL 60654

An Insider's view of Sertifi

What does your typical day look like?

After getting some coffee and catching up on emails, I’ll typically have a few clients that need onboarding help! This consists of me discussing their workflows and what action is needed for them to be live using Sertifi. If we’re not discussing set up, I’m either training a team on how to use the system, or creating web portals for new clients!

Kyle

Customer Success Manager

What are Sertifi Perks + Benefits

Sertifi Benefits Overview

You will work in a collaborative office environment that welcomes new ideas and allows you to make an immediate impact on the team. Additionally, we offer great benefits such as: competitive salary, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program, casual work environment, weekly team lunches and Starbucks runs, regular company outings, and a convenient River North location close to public transit.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
Customized development tracks
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