Site Reliability Engineer

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divvyDOSE is seeking a Site Reliability Engineer to help build and maintain the cloud-native platform upon which our main pharmacy application is developed and run. As a senior member of the Platform Engineering team, you will have the opportunity to collaborate with software engineers focused on developing multiple areas of our product as well as the platform itself. We believe that releases should be easy, reliable, and frequent and that issues should be swiftly identified, mitigated, and learned from. Above all, we believe in empowering all of our engineers through good DevOps practices; on the Platform Engineering team, your focus will be on crafting an environment that is a joy for engineers to build upon.

Responsibilities

  • Advocate for DevOps best practices at divvyDOSE.
  • Collaborate with engineers throughout the organization to understand and address common engineering pain points and challenges.
  • Identify areas where existing tooling is insufficient and build or integrate new tools, practices, and/or patterns to close these gaps.
  • Develop and maintain tools, libraries, and/or infrastructure related to the following areas:
    • CI / CD pipelines and other release infrastructure
    • Monitoring, alerting, logging, and other observability practices
    • Testing and QA efforts
    • Networking configuration
    • Security and auditability
    • Performance and Reliability
  • Design and implement automated failover strategies for multi-region platform infrastructure.
  • Write code that automates repetitive engineering tasks.
  • Participate in humane on-call rotations.
  • Contribute and maintain documentation related to core infrastructure and practices.
  • Train and mentor engineers to use and adopt new tools and best practices produced by your team.

Requirements

  • At least 3 years prior experience in software engineering with a deep understanding of SDLC and agile practices
  • At least 2 years prior experience in a DevOps / SRE / Platform-focused role
  • At least 1 year prior experience using orchestration and infrastructure-as-code tools such as: Terraform, CloudFormation, Ansible, Chef
  • Proficient in one or more of the following: Python, Golang, Ruby, Java
  • Experience working with managed services in AWS
  • Experience with Linux
  • Experience with AWS Networking

Desired experience in one or more of the following areas

  • Containerized services
  • Maintaining Linux environments, including applying software patches
  • Monitoring, logging, and alerting
  • Experience defining and tracking SLOs and error budgets
  • Experience with serverless / function-as-a-service development
  • Experience working with modern end-to-end test automation technologies
  • Experience with CI / CD tools
  • Solid understanding of cloud-based development patterns and deployment strategies
  • Managed services, preferably in AWS

Technologies we use

  • Python and JavaScript
  • AWS Lambda (Serverless framework)
  • Docker
  • Amazon EC2 and ECS
  • Terraform
  • Datadog
  • RDS (PostgreSQL), DynamoDB, and ElasticSearch
  • CircleCI and Jenkins

Benefits

We are a very collaborative group that is inclusive, fun, and hard-working. Currently, several of our engineers are based in Chicago but working from home during COVID (and flexibility to continue that once we open up the office), as well as fully-remote engineers throughout the country; we strive to create an environment where you can do your best work in the environment and location that is best suited for each individual. As a member of our team, you can expect to work with intelligent, curious, and motivated peers who value and respect your perspectives.

divvyDOSE provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, pregnancy, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. We encourage individuals with disabilities and veterans to apply. Applicants who require an accommodation related to the application and/or review process may reach out to us at: [email protected].

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Location

Our engineering office is in River North in the famous Mies van der Rohe building with breathtaking views of Lake Michigan and the Chicago River.

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