Site Reliability Engineer
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We are currently seeking a highly motivated Site Reliability Engineer to join our team. The ideal candidate will have strong technical abilities across the IT operations stack (hardware, networking, middleware, database and applications) and have a software development background with a passion for operations and a drive to automate. Technical leadership and ability to handle high pressure situations is a must as you will be called upon to troubleshoot and re-mediate production impacting incidents in real time.
Responsibilities:
- Frontline break/fix support for production trading application delivered via SaaS
- Action infrastructure, system and network alerts and remediate production issues
- Monitor infrastructure, systems and application availability and performance
- Deploy applications to production, stage and test environments
- Continually improve our systems, application monitoring and automation
- Build, configure and maintain virtual Linux environments
- Inform management on the progress of production impacting incidents
- Research and create information inline with our Knowledge Management methodology
Qualifications:
- BS/BA or equivalent practical experience in related discipline
- 3-5 years experience supporting 24/7 mission critical applications or services in production
- 3-5 years experience in software development or writing production quality scripts, SDLC experience preferred
- C++ or Python experience
- Experience with scripting languages, e.g. Ruby, Perl, Bash, etc.
- Experience with web development technologies, e.g. Javascript, HTML, CSS, XML
- Experience with web service interfaces, e.g. REST, JSON, XML, XQuery
- Experience with deployment automation and related tools, e.g. Chef or Puppet
- Experience with infrastructure and system monitoring tools, e.g. Nagios, Icinga, Splunk, etc.
- Experience with Linux operating systems and system administration
- Outstanding problem solving and troubleshooting skills required
- Experience working with AWS infrastructures a plus
- Experience with DevOps practices a plus
- Familiarity with ITSM concepts a plus
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