Site Reliability Engineer

| Hybrid
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Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. 

Key Working Relationships

The position reports to Manager, Site Reliability Engineering and must establish and maintain effective working relationships with key stakeholders across the organization.

Responsibilities

  • You are an expert with SRE principles and will champion the culture of DevOps required to maintain a frictionless high quality platform infrastructure
  • Your are an expert in monitoring the availability, latency, performance of traditional vms, cloud services and environments by utilizing SLIs, SLOs and SLAs
  • You have advanced coding experience with a background in languages such as Java, JavaScript, .NET, C#, Node.js, Golang or similar
  • You have a mind-set to script and automate everything utilizing Python, Bash, PowerShell or similar
  • You have cloud administration experience with a deep understanding of Azure, AWS or Google offerings and have a proven track record of setting up and managing these environments
  • You work closely with Development and Operations teams to provide fully automated deployment routines for Production
  • You dive deep into technology and are on the forefront of the latest tools, technologies, and strategies and will help evaluate, prototype, and introduce them to our team
  • You will perform with broad independence and deliver on project milestones and tasks assigned by manager on schedule while communicating progress regularly
  • You have an excellent understanding of how work impacts overall business and how decisions may have a cascading effect in other areas
  • You will build strong relationships with whole team and organization
  • You are professional with client facing skills including good verbal and written communication


Qualifications

Competency in a blend of the following areas, typically achieved in 1-3 or more years of closely related experience:

  • Computer Science degree is required or equivalent combination of education, certifications and relevant work experience
  • Ability to code/script as mid to senior level engineer in a software engineering organization is a must have
  • Cloud Administration experience with Azure, AWS or Google is a must have
  • 3+ years experience as a software engineer or system engineer across multiple systems, languages and frameworks
  • Strong build automation experience supporting continuous integration and delivery using tools such as Azure DevOps, Ansible or similar technology
  • Strong DevOps focus and experience building and deploying infrastructure as code with Terraform or similar technology
  • Strong research/troubleshooting skills to resolve complex programming issues and implement longer term solutions to frequently occurring issues
  • Proficient with a variety of monitoring tools such as DataDog, New Relic, AppDynamics with the ability to establish thresholds, dashboards and alerting best practices
  • Experience planning, coordinating, developing and executing all stages of test scripts as needed to make system improvements
  • Experience supporting and securing Windows or Linux systems in 24x7 production environment
  • Experience with containerization and managing kubernetes
  • Experience with common networking & load balancing protocols
  • Good written and verbal communication skills with the ability to document and communicate technical solutions at all levels


It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to [email protected].

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularFrameworks
    • Angular.JSFrameworks
    • ASP.NETFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • TerraformFrameworks
    • DynamoDBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • SAP HANADatabases
    • SnowflakeDatabases
    • TeradataDatabases
    • Microsoft AzureServices
    • New RelicServices
    • IllustratorDesign
    • PhotoshopDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the heart of downtown Chicago’s financial district, we are steps from all Metra stations, good eats and entertainment.

An Insider's view of DFIN

How would you describe the company’s work-life balance?

The company culture that I love the most about Donnelley is the flexibility and work-life balance. Working in this role with my peers, my leadership team, and within my own team — everyone understands that you have other things to take care of outside of your work.

Aravinda

VP, IT Infrastructure & Operations

How do you collaborate with other teams in the company?

The new employee is paired up with one or two team members to accomplish their first set of tasks and collaboration is encouraged every step of the way. We have other meetings on a cadence and will break into smaller groups when it feels right. For local employees who thrive on face-to-face collaboration, we try to meet in-person when possible.

Gary

Engineering Manager

What makes someone successful on your team?

Active and honest listening – Contrary to the stereotypical, extroverted sales rep, some of my most effective and insightful client interactions are when I do the least amount of talking, and the most active listening. Client insight is exponentially easier to excavate when you stop “pitching” – and start listening.

Carey

Senior Sales Representative

What is your vision for the company?

Our business plan reflects the change in products DFIN is selling today versus what we sell in five years. DFIN today is a company that offers a lot of professional services that we added software to, but the goal is to become a SaaS company that has services to support it.

Stephen

SVP, Global Head of Engineering

What are DFIN Perks + Benefits

DFIN Benefits Overview

The world continues to change in ways we never expected, but there is one constant: your safety and well-being is a top priority, and DFIN has you covered with our benefits.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
We value a work / life balance at DFIN.
Remote work program
We have partial and fully remote opportunities at DFIN.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Unlimited PTO structure to support Wellness.
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Family Medical Leave granted under the Family and Medical Leave Act (FMLA).
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Employee parking available
Fitness stipend
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Apprenticeship programs

Additional Perks + Benefits

DFIN has implemented a Employee Stock Purchase Program.

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