DialogTech provides the leading AI-driven conversation intelligence platform for marketers at businesses that value inbound phone calls. When consumers call, DialogTech turns those conversations into actionable insights businesses use to improve marketing ROI, increase sales conversions, and deliver more personalized customer experiences, both online and over the phone. Recognized as the leader and pioneer in call analytics since 2007, DialogTech is the trusted conversation intelligence platform for many of the world's most successful brands and agencies.
DialogTech is a venture funded, growth stage, digital marketing technology company with over 4,000 customers and 200 employees. Since the beginning of 2014, DialogTech has experienced over 300% growth in its enterprise customer base and doubled its average customer size.
DialogTech is looking for a Software Engineer who is passionate about building highly reliable, flexible, and scalable systems. We are looking for smart, fast, driven, and curious developers who can help push our products forward in new directions and into new markets. You will have experience and familiarity with researching, experimenting with, and using data from different sources to build new products and services. You'll be expected to keep up with current trends in technologies we use and help us find new technologies that can improve our products.
As a member of our team:
- You will work with multiple languages, runtimes, and frameworks such as Python, PHP, Javascript, Node, and React.
- You will use AWS tools and services such as EC2, SQS, Lambda, and Kinesis to deliver highly scalable solutions.
- You will help drive deployment automation and build infrastructure using coding best practices.
- You will contribute to the design and implementation of our REST and GraphQL APIs
- You will experiment, evaluate, and recommend new technologies and new approaches that are appropriate for our business needs.
Ideal Experience:
- 1+ years experience developing with modern languages (PHP, Python, Node, React)
- Experience with successful API design and implementation
- Previous experience designing GraphQL APIs is a plus.
- Passion and curiosity about technology -- researching trends, pushing them forward, and applying them to customer needs
- Experience with Agile software development and/or continuous deployment practices
- Familiarity with several data storage engines both relational and document-oriented, including MySQL/RDS, AWS Dynamo, and ElasticSearch, and the contexts in which they are appropriate
- Experience with a wide variety of enterprise application integration patterns, their tradeoffs, and proper contexts for use
- A close attention to detail in all aspects of your work
Join us at one of the 101 Best and Brightest Places to Work in Chicago and nationally, 10 times running, Chicago Tribune's Top 100 Workplaces company and a 2017 Crain's Fast 50 company!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.