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Riverwoods, IL

Sr. Manager Chapter Engineering (Agile) at Discover

| Chicago | Remote
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Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description 

As a Sr. Manager Chapter Engineering (Agile) you will be responsible for the technical development of Agile centric staff, while using your technical expertise to drive vision into action and results. This role is a pivotal leader in our Discover Technology Academy focused on engineering standards and upskilling. If you’re a hands-on Servant Leader and technical Subject Matter Expert, keep reading! 

This Senior Manager role plays a critical part in the development of their engineering team (their chapter) and will take the lead on effectively skilling, tooling and allocating engineering members to best support the needs of our collective enterprise product teams and engineers. 

Investing in the development of the engineering team through coaching and leadership is part of the Discover culture. We celebrate a culture of innovation and learning which grows our technical talent and ultimately serves Discover customers with high quality, reliable products and experiences.

While coaching and development of engineers is this role’s primary responsibility, the Senior Manager will also work with their chapter lead peers to transform and implement engineering standards and upskilling for the enterprise.

This person coaches, guides and mentors one or more agile teams and their environment to improve the overall agility. Couple with that they act as a custodian of Agile practices and principles and are responsible for uplifting the complete (organizational) context in which a team is operating and create a culture of continuous learning.

Our Senior Manager communicates with stakeholders, informing them and allowing them to participate in the agile way of working, making sure (organizational) impediments are removed. They help to manage risk, and drive relentless improvements, by facilitating, coaching and guiding the teams and respective suppliers in the value streams.

This sounds exciting, but what about hand-on work with technology? Keeping your technical skills fresh is as important for engineers as it is for our chapter engineering leaders. Uniquely, chapter engineering leaders have opportunities to solve challenging and complex technical problems in a direct, hands-on way when capacity allows. At Discover, we celebrate our leaders role modeling advanced engineering practices as a way to develop both themselves, and their team members.

If you are an expert in modern engineering practices like TDD, CI/CD, Domain Driven Design, Micro services and Cloud engineering, have a passion for flexing your tech skills in solving complex problems and are skilled at developing engineering talent, apply today!

Tasks and Responsibilities

  • Drives continuous improvement through ongoing inspection and adaption of the interaction and value creation of the Teams and/or (part of) the organization and helping them improve
  • You'll lead and support Chapter members in a professional manner and will be responsible for the development and growth of the Chapter members.
  • Set core and advanced technology vision, develop technology capabilities and skills of Chapter members.
  • Work with and align with enterprise architecture and product teams on developing an ongoing technology roadmap for the technologies handled within the chapter.
  • Participate in solving sophisticated problems that require the highest proficiency level as an experienced organizer in consultations with architects, infrastructure team members, product team members, and other specialists.
  • Ensuring adherence to all regulatory, compliance and audit requirements. This includes defining how technical work should be done, selecting appropriate tools, defining technology, quality, experience and implementation standards and practices within own technical domain. 
  • Proactively formulate recommendations in technology based on market trends and potential investments, technical and organizational issues for efficient product delivery.
  • Set targets and coaches for development and growth, complete final assessment of Chapter employees in professional development. This includes all performance management aspects of leading the engineers including acquiring and providing 360 feedback and administering reviews. 
  • Hire, retain and lead high-functioning, diverse group of engineering professionals, establishing clear objectives and key results, developing consistent set of practices and process across the team and driving towards resolution of challenging problems in alignment with Product Owners.
  • Mentor staff of engineers in both technical and soft skills to craft a team of highly technically competent, consistent, thoughtful and customer-centric technology experts. This includes ensuring the group is adhering to principles of engineering excellence within their technical domain, applying consistency of technical execution, sharing common practices and challenges within the Chapter and fostering a culture of excellence and continuous learning within the Chapter. 
  • Resolve organizational issues of keeping the Chapter members at work and meeting product demand.
  • Set up interaction and knowledge sharing processes among Chapter employees in different Squads.
  • Set up, implementation and adoption to Discover Agile Way Of Working of the teams, fostering team dynamics and quality practices, embrace agile ceremonies and adopt an extensive usage of Agile tooling (automation) and methodology, visibly demonstrate ‘ Leadership by Example’ in the way you behave and act.
  • Predictable delivery of software development/product increments and automated testing and deployment practices across platform and software applications/containers
  • Customer delight and AWOW team engagement/happiness measurable outcomes by applying metrics

Minimum Qualifications:

  • Bachelors' Degree in Information Technology
  • 4 + years experience with Engineering People Leadership and Development or related 

Bonus Points/Nice to have

  • 5+ years of managing large enterprise infrastructure engineering teams across several modern initiatives and programs.
  • 5+ Years’ experience in solutioning and delivering cloud-based IaaS, PaaS and SaaS infrastructure.
  • Experience in delivering infrastructure as an integrated component of a large-scale transformation program in an agile operating model a definite plus.
  • Experience in evaluating technologies and vendors and managing technology vendor engagements.
  • Experience in hiring, coaching, mentoring, and developing highly motivated and hardworking technical workforce.
  • Experience working in fast-paced technical environments to promote agile principles and mind-set across the organization.
  • Experience running effective technology proof of concepts.
  • Experience in coaching, mentoring, and developing highly motivated technical workforce.
  • Native DevOps competencies. (automation, integration, CI/CD pipelines, containerization, automated deployments…)
  • Deep knowledge and understanding of emerging trends in software engineering
  • Excellent ability to communicate and present to all levels with the organization.
  • Strong knowledge of DevOps design patterns, processes, tools and best practice
  • A solid understanding of GitHub, Pivotal Cloud Foundry (PCF), Amazon Web Services (AWS), OpenShift (OCP), REST Services, Continuous Integration and deployment (CI/CD), Jenkins, Harness, Nexus, RabbitMQ, Kafka
  • Knowledge of infrastructure provisioning (Terraform/Ansible)
  • Experience with Java, Spring framework, APIs, Groovy and shell scripting languages
  • Expertise with automation, monitoring and log analysis tools to manage operations

#LI-MF1 #Remote #BI-Remote

  • #LI-MF1 #Remote #BI-Remote

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

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Where we are

We're headquartered in the northwest suburbs of Chicago and have a downtown Chicago office known as “The 606.”

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
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    • ReactLibraries
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    • AngularJSFrameworks
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    • AWS PortfolioFrameworks
    • BlockchainFrameworks
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    • CassandraDatabases
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    • AgileManagement
    • SafeManagement
    • LeanManagement
    • Continuous Delivery Management
    • DevSecOpsManagement
    • Reactive ProgrammingManagement
    • Site Reliability EngineeringManagement
    • SalesforceCRM

What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at

Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with Nonprofits
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability Insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental Benefits
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision Benefits
Discover offers two vision plan options — Standard and Premier through VSP.
Health Insurance Benefits
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life Insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet Insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness Programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Onsite Gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Mental Health Benefits
Retirement & Stock Options Benefits
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) Matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee Stock Purchase Plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid Volunteer Time
Paid Holidays
Discover provides 7 paid holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company Outings
Game Room
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Discover

What’s the vibe like in the office?

The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.


AWS Cloud Engineer

What does your typical day look like?

I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!


Project Manager, Advanced Analytics Platform

How does the company support your career growth?

There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.


Senior Manager, Software Engineering

What is your vision for the company?

My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.


SVP, CDO Advanced Analytics Platforms

What’s the vibe like in the office?

I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!


Director, Digital Analytics

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