Sr. Site Reliability Engineer at OCC

| Chicago
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Summary

Support the availability and performance of the next generation of OCC’s clearing and risk applications. Enhance system reliability and developer productivity through automation. Provide guidance to development teams in the areas of cloud technologies, application profiling and monitoring, logging, metrics collection and analysis.

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

  • Collaborate with development, operations and infrastructure teams to ensure availability of services, and to work through implementation issues.
  • Develop automation for incident response and to prevent problem recurrence
  • Create and enhance runbooks to respond to service outages or degradations
  • Assess the production readiness of services
  • Define and track operational metrics for production performance, reliability, scalability and availability
  • Architect, develop and maintain shared services and tools to improve reliability and reduce toil across the organization
  • Contribute to the team’s continuous improvement through research, retrospectives, discussion groups and code reviews
  • Provide leadership within the team by guiding and mentoring junior members, and preparing stories for the sprint backlog
Supervisory Responsibilities:
  • None

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

  • Experience with maintaining and troubleshooting large-scale distributed systems
  • Experience with Agile / Scrum methodology
  • Able to succeed in fast-paced environment with frequent changes
  • Comfortable communicating with both technical and non-technical audiences
  • Strong documentation skills
  • Analytical problem-solving approach
  • Self-starter – takes the initiative to research, learn and deliver. Anticipates the play.
  • Team player – humble, collaborative, and focused on making sure the entire team succeeds

Technical Skills:

  • Experience managing infrastructure in public cloud environments like AWS (preferred), Azure or GCP
  • Experience providing visibility using monitoring and alerting tools like Splunk, AppDynamics, Datadog, StackDriver, Sysdig, Prometheus or Grafana
  • Programming/scripting experience in languages like Java, Bash, Python or Go
  • Experience with distributed messaging systems like Kafka, RabbitMQ, or ActiveMQ
  • Experience with container orchestration systems like Kubernetes, Mesos, Docker Swarm or Rancher
  • Experience with using Continuous Integration and Continuous Delivery (CI/CD) tools like Jenkins, Travis, Harness, Appveyor, CodeBuild or CodePipeline.
Education and/or Experience:
  • Bachelor’s or Master’s Degrees in Computer Science, Information Systems or other related field. Or equivalent work experience.
  • Minimum of 5-8 years of experience in Site Reliability Engineering / DevOps
Certificates or Licenses:
  • None

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Technology we use

  • Engineering
    • .NETLanguages
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    • JavaLanguages
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    • SwiftLanguages

Location

Adjacent to the Willis Tower, close to CTA, Metra and expressways with plenty of food and entertainment options nearby.

An Insider's view of OCC

What are some social events your company does?

Monthly happy hours, summer and winter outings and cultural celebrations to honor our diverse workforce.

Yemi

Director, Diversity and Inclusion

What are OCC Perks + Benefits

OCC Benefits Overview

Educational Assistance and Student Debt Forgiveness, 12-week paid parental leave, technology stipend up to $2,000, mobile data reimbursement of $35 per month. Open offices, online health coaching.

Culture
Volunteer in local community
Each year, OCC employees select a locally-based charitable organization for each of our three offices (Chicago, Dallas and Washington, D.C.). We offer multiple opportunities to get involved.
Friends outside of work
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
OCC provides employees with a 401(k) matching plan managed by Fidelity. We match 50% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
OCC provides employees with a flexible work schedule that includes Flexible start and end times.
Vacation & Time Off Benefits
Generous PTO
OCC employees receive between 22 and 32 days per year of paid time off based on years of service.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Sabbatical
Eligible employees get 30 days of paid sabbatical after their first 10 years of working at the company.
Paid Holidays
Perks & Discounts
Commuter Benefits
OCC Offers pre-tax commuter benefits for employees in Chicago and Washington, D.C.
Happy Hours
Happy hours are hosted Once per month.
Relocation Assistance
OCC offers relocation assistance which varies based on the position level and location.
Professional Development Benefits
Job Training & Conferences
OCC offers employees professional development opportunities including onsite training courses and the ability to attend job related certification courses, conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $1000.
Lunch and learns
OCC hosts leadership lunches on a regular basis so you can learn about your colleagues and their unique backgrounds.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
Employees are strongly encouraged to stay current in relevant technologies and supports certification programs.
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