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Staff UI Software Engineer

| Chicago | Hybrid
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Description

 

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We’re disruptive We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

We employ the brightest and most forward-thinking cloud platform developers on the planet. We have offices in San Diego, Kirkland, San Francisco, Santa Clara and a new office in Chicago! We call the West Loop Home and opened March 2018. Together we work as a distributed team. We were #1 on Forbes Most Innovative Companies for 2018 which gives you a glimpse into our culture and the type of talent we look for.

You will work with a talented group of developers building out next generation technologies in the ServiceNow cloud platform. This team is responsible for the innovation, features, and architecture that make ServiceNow a powerful platform used by many Fortune 500 companies. 

As a staff engineer you will be a key member of a small team of developers. You will help coach and mentor other associates, design and implement new features for the ServiceNow platform, and lead small to medium sized projects throughout the SDLC lifecycle. In addition, you will help shape the future of the team’s culture by practicing and encouraging development best practices, participating in code reviews, and aligning the team to organizational goals and objectives.

What you get to do in this role:

  • Build highly reliable and scalable cloud-based applications
  • Solve real world complex problems at scale on the ServiceNow platform
  • Examples of past and previous projects include implementing support for multiple databases, automated error detection and self-healing, instrumentation of the ServiceNow platform to provide new insight into performance problems
  • Work with a strong set of teams to improve developing and deploying applications and customizations
  • Apply new technology and innovation to improve platform functionality
  • Be part of a world class engineering organization that takes pride in building extensible and resilient engineering solutions
  • Deliver and outstanding experience for our customers
  • Work in a Scaled Agile Framework (SAFe) based environment with bright and forward-thinking developers and quality engineers

 

In order to be successful in this role, we need someone who has:

  • 10 years of experience designing and building scalable reusable products/components, with at least 3 in a lead or senior team role
  • Firm understanding of best practices for object-oriented and modularized software with a particular emphasis on Java
  • Strong understanding of web technologies: HTTP, REST, SOAP, OAuth. Familiarity with JavaScript libraries such as AngularJS, ReactJS, Backbone.js, Node.js, and jQuery is a bonus. 
  • Relational Database Experience: Developing on, troubleshooting and optimizing performance of: MySQL, Oracle, MS SQL Server
  • Experience designing and implementing highly interactive user interfaces for high volume web applications
  • Experience in application development building enterprise-grade applications in a high transaction environment.
  • Experience with troubleshooting difficult production issues e.g. memory leaks, network problems, intermittent failures etc. across the stack
  • Experience designing & building scalable web services.
  • Exceptional debugging, testing, and problem-solving skills
  • Demonstrated aptitude for learning new technologies
  • Good attitude and ability to work on a team
  • Customer-focused approach

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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