Staff UI Software Engineer at ServiceNow

| Chicago
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Description

 

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We’re disruptive We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

We employ the brightest and most forward-thinking cloud platform developers on the planet. We have offices in San Diego, Kirkland, San Francisco, Santa Clara and a new office in Chicago! We call the West Loop Home and opened March 2018. Together we work as a distributed team. We were #1 on Forbes Most Innovative Companies for 2018 which gives you a glimpse into our culture and the type of talent we look for.

You will work with a talented group of developers building out next generation technologies in the ServiceNow cloud platform. This team is responsible for the innovation, features, and architecture that make ServiceNow a powerful platform used by many Fortune 500 companies. 

As a staff engineer you will be a key member of a small team of developers. You will help coach and mentor other associates, design and implement new features for the ServiceNow platform, and lead small to medium sized projects throughout the SDLC lifecycle. In addition, you will help shape the future of the team’s culture by practicing and encouraging development best practices, participating in code reviews, and aligning the team to organizational goals and objectives.

What you get to do in this role:

  • Build highly reliable and scalable cloud-based applications
  • Solve real world complex problems at scale on the ServiceNow platform
  • Examples of past and previous projects include implementing support for multiple databases, automated error detection and self-healing, instrumentation of the ServiceNow platform to provide new insight into performance problems
  • Work with a strong set of teams to improve developing and deploying applications and customizations
  • Apply new technology and innovation to improve platform functionality
  • Be part of a world class engineering organization that takes pride in building extensible and resilient engineering solutions
  • Deliver and outstanding experience for our customers
  • Work in a Scaled Agile Framework (SAFe) based environment with bright and forward-thinking developers and quality engineers

 

In order to be successful in this role, we need someone who has:

  • 10 years of experience designing and building scalable reusable products/components, with at least 3 in a lead or senior team role
  • Firm understanding of best practices for object-oriented and modularized software with a particular emphasis on Java
  • Strong understanding of web technologies: HTTP, REST, SOAP, OAuth. Familiarity with JavaScript libraries such as AngularJS, ReactJS, Backbone.js, Node.js, and jQuery is a bonus. 
  • Relational Database Experience: Developing on, troubleshooting and optimizing performance of: MySQL, Oracle, MS SQL Server
  • Experience designing and implementing highly interactive user interfaces for high volume web applications
  • Experience in application development building enterprise-grade applications in a high transaction environment.
  • Experience with troubleshooting difficult production issues e.g. memory leaks, network problems, intermittent failures etc. across the stack
  • Experience designing & building scalable web services.
  • Exceptional debugging, testing, and problem-solving skills
  • Demonstrated aptitude for learning new technologies
  • Good attitude and ability to work on a team
  • Customer-focused approach

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • Adobe AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ServiceNowManagement

Location

Before COVID, we were in a new building on Lake and Racine in the West Loop. Right now we're physically distanced but trying to stay social connected!

An Insider's view of ServiceNow

What’s the vibe like in the office?

You make decisions every day that help people. My work makes a big difference, and that’s satisfying.

Medha

Senior Application Developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project Manager

What are some things you learned at the company?

Our purpose is empowering. The company's putting a lot into the culture, the employees - they're investing in us.

Marina

Creative Director

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief Product Officer

What is your vision for the company?

Taking a long-range view, we've got the spirit of a start-up and the resources to deliver with high quality.

Preetam

Software Engineer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Full-time employees get 20 hours per year to volunteer with the non-profit of their choice.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Starting in 2019
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Starting in 2019 - 20 weeks for birthing parent, 12 weeks for non-birthing parent
Remote Work Program
Work remotely on occasion as needed.
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Starting in 2019 - 20 hours a year starting in 2019
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
With an in house craft beer geek procuring
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses - transit and parking
Company Outings
Site social activities periodically
Free Daily Meals
Free breakfast offered daily
Game Room
Shuffle board, pool table, table games and more!
Stocked Kitchen
Some Meals Provided
Happy Hours
Every Thursday!
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Lunch and learns
Continuing Education stipend
We offer $5000 annualy for continuing education.
Online course subscriptions available
Paid industry certifications
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