Systems Engineer
PowerReviews works with more than 1,000 global brands and retailers to increase conversion and improve products and the customer experience with ratings and reviews and Q&A software. Ratings and reviews solutions from PowerReviews are essential for consumers as they search and shop online and in-store, and they are proven to increase online site-wide sales up to 17%.
As a Systems Engineer, you will join a super-talented team of ops-focused engineers that delivers world class cloud-based infrastructure to support our global customer base. You and the team will own the cloud infrastructure and design/build automated frameworks for code delivery to test and production environments, plan for growth, analyze and fix problems in real time, and design and implement secure networks.
Key Accountabilities
- Support the PowerReviews production applications, users and clients
- Work closely with Site Reliability Engineers and dev teams to stand up new platforms.
- Drive our cloud infrastructure, under the direction of Site Reliability Engineers
- Design and launch CloudFormation stacks in AWS, relying on Puppet, Ruby, and Linux fundamentals
- Manage various AWS services that we use including; DynamoDB, Redshift, SQS, VPC, EC2, S3
- Support and transition Rackspace platforms to AWS
- Operate the build, test and release frameworks for various technologies
- Deploy releases to production, QA and development environments
- Ensure extremely high uptime of systems and networks, including occasional on-call rotation
- Create and implement log storage, monitoring, alerting and metrics gathering
- Participate in 24h on-call rotation supporting and reacting to production issues
- Understand and uphold Information Security requirements throughout the PowerReviews systems
Requirements and Preferred Skills
- 2 years of experience in systems engineering, devops, or systems administration on a high volume platform
- Advanced Linux engineering skills
- Experience with a majority of the following tools:
- Configuration Management (eg. Puppet, Chef or Ansible)
- Scripting Languages (eg. Ruby, Python or BASH)
- Tomcat/Java
- Docker
- PostgreSQL, BASH scripting, service oriented architecture, public/private APIs, SSO, Git
- Past experience writing automation tools as well as basic debugging of application code.
- Expert knowledge of the Amazon Web Services platform
- Ability to communicate clearly and intuitively with all areas of the company regarding technology
- Good documentation instincts and clear writing and diagramming style
- Experience tracking down difficult problems, and writing solid tickets describing those problems, and then effecting fixes for those tickets
- Lifelong learner, not afraid to take on new technologies
Our Tech Stack
At PowerReviews we use lots of open source software and use Amazon Web Services (almost) exclusively. Our current stack consists of Linux, Java, Tomcat, Nginx, PostgreSQL, MySQL, ElasticSearch, React.js, Docker, and some Ruby on Rails. In AWS we make use of EC2, DynamoDB, RDS, Redshift, Elastic Beanstalk, S3, Elasticache, (both Redis and Memcached), Elastic Map Reduce, and Cloudfront. Other stuff we use includes Sumologic, Datadog, Selenium, and Packer.