Technical Consultant
What You’ll Be Working On
Our team is growing! We are looking for Technical Consultants to join our Professional Services team in Chicago. Our Technical Consultants are responsible for providing execution expertise on enterprise projects and initiatives, as well as the overall technical delivery. Our Consultants ensure the integrity of the implemented solutions including the design, deployment, configuration, and migration of legacy systems and data.
Key Responsibilities
- Provide technical expertise on consulting engagements in all stages including planning, analysis, design, deployment and testing
- Assess customer requirements, clarify client’s system specifications, understand their work practices and the nature of their business and formulate technical solution design
- Build and deploy solutions in line with design specifications
- Create client deliverables such as presentations, build, deployment guides and task lists
- Deliver knowledge transfer sessions to customers and other team members
- Present progress reports to the Project Manager or customer teams
- Support case study development and provide lessons learned feedback to the project team
- Collaborate cross functionally within iManage to provide insight from the field on our products
Requirements
- Bachelor’s degree in Computer Science or a related field with 2+ years of hands-on experience in a client-facing, technical position
- Experience within legal, professional services, financial services industries would be a HUGE advantage
- Knowledge of Enterprise System deployment and/or ECM software
- Advanced SQL/database skills as well as scripting and development experience. VB Script, LUA, Python, .Net
- Strong written and verbal communication skills with the ability to facilitate technical discussions effectively and in a fast-paced environment
Travel may be required to fulfill the duties of this position (up to 40%)
iManage transforms how professionals in legal, accounting and financial services get work done by combining the power of artificial intelligence with market leading document and email management. iManage automates routine cognitive tasks, provides powerful insights and streamlines how professionals work while maintaining the highest level of security and governance over critical client and corporate data. Over one million professionals at over 3,000 organizations in over 65 countries – including more than 2,000 law firms and 500 corporate legal departments – rely on iManage to deliver great client work.