Technical Solutions Engineer (Bilingual)

| Chicago
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Locusview is a fast-growing startup developing and deploying next generation software for the natural gas, utility, and pipeline industries. We are building a world-class product and deployment team who is passionate about developing and delivering practical, industrial-scale solutions. Our products are leading the way in an industry at the beginning of their digital revolution. 

While Locusview is a fast-paced company, we offer a relaxed yet stimulating work environment where employees have the opportunity to use their creativity and innovation on a daily basis. We believe in our people, and we provide the resources and opportunities for them to explore and grow. 

Job Summary

The Technical Solutions Engineer (TSE) is the owner of all technical client-facing interactions and deliverables in the Locusview client project team. Working closely with the Product & Development teams, the TSE has primary responsibility for gathering requirements, designing, process mapping, configuring, and managing client-specific end-to-end technical solutions that meet client requirements, including supporting integration with existing IT systems. Strong attention to detail & conceptual understanding of how LVS technology provides value, creative problem solving, and ability to lead multiple projects simultaneously are essential skills for this position.

Job Responsibilities

  • Lead and document all client technical software solution requirements 
  • Design, create, and manage client-specific end-to-end technical solutions to meet client requirements, including configuring mobile, web, export, and report applications or services
  • Analyze and improve as-is/to-be client business processes and workflows for new technology implementation
  • Develop process maps for as-is and to-be states
  • Compile client deliverables including:
  • Requirements Gathering Summary
  • Functional Design Document
  • User Acceptance Testing Document
  • Test configurations for mobile, web, export, and report applications or services
  • Write client release documentation
  • Create and maintain all back-end reference documents
  • Log product bugs and enhancements
  • Participate in process improvement initiatives

  • 2-3+ years demonstrated experience implementing complex technical solutions
  • Bachelor's degree in a relevant technical field (IT, engineering, GIS)
  • Bilingual fluency in Spanish & English
  • Including business & technical Spanish
  • Highly-motivated with the ability to work and learn independently
  • Experience providing services in a consultant or product role
  • Experience leading technical projects
  • Strong verbal and written communication skills
  • Resourceful with a willingness to find creative solutions to complex problems and a bias towards action

Desired Skills and Experience

  • Ability to read, write and speak Portuguese (preferred)
  • Experience implementing mobile, web, data export, or GIS technologies with clients
  • Experience working with data-driven and integration solutions
  • Experience with enterprise work & asset management software products (SAP, Maximo, Asset Suite)
  • Experience with GIS software products (Esri, ArcFM, Smallworld)
  • Experience managing software product development
  • Experience creating & writing workflow and business process white-papers
  • Experience with high-accuracy field data collection, including GPS and RTK

Other

  • Must be authorized to work in the US
  • Must be willing to support and able to moderate (25%) levels of travel throughout US
  • Competitive pay and benefits, including: 
  • 3.5% 401k matching 
  • 80% company provided healthcare coverage
  • Employee stock option plan
  • Casual work environment
  • Located close to public transportation, including Ogilvie and Union Station
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Location

Locusview is easily accessible via public transportation and within walking distance of some West Loop's hottest restaurants and bars.

An Insider's view of Locusview

How do you collaborate with other teams in the company?

It's easy to book time with other people or find out which conversations are already happening because everyone's calendar is viewable to all. Established cross-team groups are typically led by a point person. I can't overstate how much I appreciate both of those.

Dan

Product Manager

How has your career grown since starting at the company?

This open-minded environment has provided opportunity to grow my skillset in leadership and team management alongside my technical project management skills. After starting at LV as an App Specialist, I have risen to challenges and now find myself in a supervisory role.

Beth

Technical Project Manager

What are Locusview Perks + Benefits

Locusview Benefits Overview

Our total rewards package includes a number of benefits aimed at helping you and your loved ones stay healthy and happy. We cover 80% of costs for our medical, dental, vision plans, and offer matching funds on your 401(k).

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Locusview's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,650 annually.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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