Technical Trainer - Remote at Locusview (Chicago, IL)

| Chicago
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Who We Are

Locusview is a fast-paced company where we offer a relaxed yet stimulating work environment where employees have the opportunity to use their creativity and innovation daily. We are building a world-class product and deployment team that is passionate about developing and delivering practical, industrial-scale solutions. We believe in our people, and we provide the resources and opportunities for them to explore and grow.

Our clients include Fortune 500 utility companies with decades of legacy processes ripe for transformation. Our products lead the way in an industry at the beginning of their digital revolution.

The Position

The primary goal of the technical trainer is to strategically guide product usage by facilitating a range of product-specific technical training courses to audiences with varying skill levels while supporting the product and project team's goals.

They will be responsible for the delivery of instructor-led curricula taught virtually and onsite. They will demonstrate expertise with: the instructor material, product, hardware, and educational material for each assigned client. Assist with the implementation of instructional content, product testing, and product use inquiries.

Responsibilities

  • Communicate technical information to non-technical users
  • Conduct instructor-led training sessions onsite and virtually
  • Facilitate training using a variety of training methods, tools, and software programs
  • Manage classroom and participate to achieve goal orientated outcomes
  • Report progress of training classes and individuals attending to project teams
  • Provide feedback on training program content and corresponding support documentation
  • Administer learning evaluations and assessments as defined by the curriculum
  • Participate in product testing
  • Stay up to date with industry best practices.
  • Respond to inquiries to assist individuals with "how-to" applications issues.
  • Travel 75%-80%

  • Bachelor's Degree
  • Valid Driver’s License
  • Experience delivering software/technology training to various technical audiences
  • Excellent verbal and written communication skills
  • Ability to operate independently
  • Strong knowledge of adult learning principles and various training methods
  • Skilled in working collaboratively with stakeholders and subject matter experts across all levels of the organization
  • Comfortable working in a dynamic environment where change is a norm
  • A desire to be coached, trained, and mentored as a Learning Delivery expert.
  • Must be willing to travel up to 75 - 80%

Benefits and Perks

  • Medical, vision, and dental insurance
  • Short term, long term, and life Insurance
  • 401K/Roth options
  • Monthly phone allowance
  • Work From Home stipend
  • Stock equity options after 90 days
  • 15 days PTO
  • Exceptionally collaborative and cool office space with free breakfast, snacks, and gym access.

Locusview is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • ZendFrameworks
    • Google CloudFrameworks

Location

Located on the 10th floor of a 40-story glass building right on top of Ogilvie train station, our private suite in the Industrious co-working space features best-in-class amenities and a bird’s-eye view of Chicago’s most historic landmarks.

An Insider's view of Locusview

What’s the vibe like in the office?

Everyone works together to share knowledge and project updates to ensure success. It’s an amazing place to work! We have Locusview Olympics and monthly happy hours at cool spots. It’s a work-hard-play-hard vibe, where you have ownership of the company’s success. We value our team members, which translates to a productive and fun workplace.

Nakeeta Charles

Product Marketing Team Lead

How do you collaborate with other teams in the company?

It's easy to book time with other people or find out which conversations are already happening because everyone's calendar is viewable to all. Established cross-team groups are typically led by a point person. I can't overstate how much I appreciate both of those.

Dan

Product Manager

How has your career grown since starting at the company?

This open-minded environment has provided opportunity to grow my skillset in leadership and team management alongside my technical project management skills. After starting at LV as an App Specialist, I have risen to challenges and now find myself in a supervisory role.

Beth

Technical Project Manager

What are Locusview Perks + Benefits

Locusview Benefits Overview

Our total rewards package includes a number of benefits aimed at helping you and your loved ones stay healthy and happy. We cover 80% of costs for our medical, dental, vision plans, and offer matching funds on your 401(k).

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Three of our seven top executives are women including our President and Co-Founder, Alicia Farag, who is recognized as one of Chicago's top female leaders in tech.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Locusview's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,650 annually.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Locusview's vacation policy includes at least three weeks paid time off for all employees.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
We hold monthly opportunities for team members to learn from internal subject matter experts, and we contract outside specialists to conduct workshops and trainings on important topics to our team.
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications

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