Meraki is making IT easier, faster, and smarter with technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring and managing distributed networks, enabling customers to debug networking issues in real time.

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

Our Data Centre Operations team build and manage scalable and secure data centres across the globe that powers Dashboard and many other applications. We are looking for a hardware and network technician to build and support our servers and network devices as we continue to rapidly grow into new regions.

Responsibilities:

• Managing the day to day Servers, Storage and Network of our inventory across our Global Data Centre
• Monitoring of our ticket queues for hardware and network related issues that require resolution
• Turning up new servers and network devices
• Troubleshooting in a Linux environment
• Collaborating with our SRE team, developing the best in class network solutions
• Travel required: 10-20% (mostly to Germany)

You’re an ideal candidate if you:

• Have 2-5+ years server management, hardware and network troubleshooting experience
• 1-2+ years Linux coding experience
• Experience in PXE config and bootstrapping Linux systems
• Growth mentality and an ability to work with partner Engineering teams to develop the most simple and effective solutions
• Experience in managing commercial server inventory systems (ServiceNow. Jira ServiceDesk, etc.)
• Vendor management experience (Remote Hands)
• Hardware repair, IT networking, troubleshooting LAN & WAN

Bonus points for:

• CCNA
• Hardware replacement experience
• ITIL experience
• Fluency in German is highly desirable.
• Ability to travel 10-20% of time

We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.