Allwyn North America
Where we all win.

Field Training Associate

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Who we are:
Allwyn is a multi-national lottery operator with leading market positions in Austria, the Czech Republic, Greece, Cyprus, Italy, the United Kingdom, and the United States. Our primary focus is lotteries, helping them raise more for good causes. We drive innovation, efficiency, and safety across our casual gaming entertainment platform in the quest for enhanced player engagement.
Allwyn North America is headquartered in Chicago, and currently operates the Illinois Lottery under a private management agreement while seeking other opportunities throughout the U.S. We also provide products and services to lotteries and their players throughout Europe and the United States.
Position Overview:
The Retail team responsibly grows Illinois Lottery sales through a network of over 7,000 Chain and Independent Lottery Retailers by partnering and collaborating with the State of Illinois Lottery as well as the Marketing, Product, and Digital Commercial functions at Allwyn.
The Retail team maximizes the performance of all Illinois Lottery Retailers by getting the basics right and building best practices in all areas of Lottery retailing, which drives record-breaking Lottery sales results year after year.

  • 95% of the weekly work requirements will be in the field
  • Support training needs of the state sales team.
  • In-store visits with the state field staff for specific training needs (e.g. new game or game change training), as well as ongoing improvement (e.g. successful visits, how to sell, etc.)
  • Gem (CRM) Field Support
  • Administrative responsibilities for Gem (CRM)
  • Manage compliance, budget, and state field team coordination for Independent promotional programs and events. Including Ticket give-away promotional program
  • Provide leadership vital field insights as it pertains to consumers and retailer trends. While creating a Camelot Illinois in-field presence
  • Assigned top Independent Retailers in their geographic area. With an assigned visit/call cadence, in support and coordination with the Lottery field staff.
  • Support CIL and state staff with field/on-premise execution of vending optimization and Out of Stock compliance
  • Provide Partnership team with in-store support of their IL Lottery programming and opportunities, Walmart & etc..
  • Manage the Top Lottery Retailer Award Program
  • Provide on-premise support, coordination with the state staff at retailers that have sold a Large Winning Ticket, etc.
  • Manage " Lottery Store Program '' Coordinate with the state team and third parties. At retailers that will receive a POS-PPOS refresh and special banners. Including the testing of new in-store, exterior signage and promotional pieces
  • Manage Retailer Excellence program
  • Retailer Excellence- Scorecard Store Visits


  • 2-5 years experience in training or retail management role
  • Hands-on experience coordinating multiple training events
  • Excellent organizational skills
  • Solid communication and presentation abilities
  • Strong desire to exceed customer expectations
  • Ability to manage the full training cycle, including in-person activities and web-based learning
  • Hands-on experience with e-learning platforms
  • Must have a source of reliable transportation.


  • Bachelor's degree in applicable discipline or related experience.
  • Experience in a sales position
  • Additional certification in training
  • Operating rhythm with purposeful pace and agility
  • Solution and action-oriented

Working for Allwyn North America:
Our goal is to create one of North America's most inclusive organizations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. While the main contribution of the Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. That's why we have committed to an ambitious Social Value strategy, which is woven into the way we do business. We believe that lotteries must serve everyone, not just those who play. So, whether as an employee, a supplier, a retailer or any of the stakeholders that we interact with, we will be powering good across the US.
Moreover, we pledge to have the highest standards of respect, diversity and inclusion at our company and support and encourage our partners to do the same.
Allwyn North America is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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What are Allwyn North America Perks + Benefits

Allwyn North America Benefits Overview

We provide a comprehensive suite of employee benefits, including medical, dental, vision, life, and disability insurance, a retirement savings plan, training opportunities, a Student Loan Repayment Benefit, a Personal Discounts Program, and an Employee Assistance Program, among others. Additionally, we regularly organize team-building activities and social outings to foster a fun and engaging work environment. Our employees enjoy quarterly community engagement opportunities, a healthy work/life balance, and flexible hours. Benefits also include 26 days of PTO, 12 weeks of paid parental leave, 10 paid holidays, and 3 paid volunteer days.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Employee awards
Flexible work schedule
Allwyn provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Allwyn offers both FSA & HSA which helps employees cover out-of-pocket expenses with pre-tax contributions.
Disability insurance
Allwyn's disability insurance benefits is 60% of an employee's annual salary up to a $5,000 maximum monthly payout. Employees also have the option to purchase extra coverage.
Dental insurance
Allwyn's dental plan covers 100% of the costs of preventative care.
Vision insurance
Allwyn's vision insurance plan provides 100% coverage for annual eye exams after a $10 copay. $180 for frames and $150 for contacts every year.
Health insurance
Life insurance
Allwyn offers employer-paid life insurance to all full-time employees with 2x an employee's annual salary.
Wellness programs
Team workouts
Allwyn's team fitness initiatives include weekly In-office yoga.
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K) matching
Allwyn's 401(k) retirement plan matches 100% of an employee's contributions up to 6% of their annual salary, with immediate vesting for matched contributions.
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family is of the greatest importance and we want our employees to have adequate time off to care for and bond with a newborn, newly adopted or newly placed child. Allwyn offers 12 weeks of time off
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Generous PTO
At Allwyn, we recognize the importance of time off from work to relax, spend time with family, enjoy leisure activities, take care of yourself when you are sick, etc. We provide generous PTO.
Paid volunteer time
Allwyn is committed to supporting our communities and provides employees 3 paid days per calendar year to volunteer at the nonprofit organization of their choice.
Paid holidays
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Qualified Transportation Accounts - QTAs allow employees to set aside pre-tax funds used for eligible transit and parking expenses related to commuting to work.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Happy hours are hosted by the building once per week.
Recreational clubs
Relocation assistance
Fitness stipend
Mother's room
Onsite gym
Free onsite gym, divvy bike membership, yoga classes, meditation workshops, & in-house chair massages.
Professional Development
Job training & conferences
Allwyn offers a wide range of training programs to all employees, including, eLearning, onsite training courses to enhance job-related skills and access to job-related conferences and seminars.
Tuition reimbursement
Allwyn offers a Student Loan repayment option to all employees after 90 days.
Lunch and learns
Promote from within
Continuing education stipend
We offer every team a Learning and Development budget to continue taking classes, getting certifications, or attending conferences and seminars.
Continuing education available during work hours
Allwyn allows employees to set aside 10% of working hours for learning.
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

We offer a free onsite gym and Divvy bike membership, immediate 401k vesting with a 6% match, a Student Loan Repayment benefit, and special recognition through our Allwyn Champions & Game Changer staff awards. Additionally, we provide a comprehensive onboarding program and a substantial learning and development budget

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