We’re here to ensure the advertising industry and the people in it are healthy and engaging positively and effectively with those around them. We’re here, ultimately, to improve the lives of people working in the media industry. And we take our responsibility seriously.
 

ABOUT THE ROLE

The Accounts Receivable Coordinator, reporting directly to the Manager, Collections & Credit Risk, will be responsible for fully managing a client portfolio of to $20M in Accounts Receivable. The AR Coordinator is an entry-level professional willing to learn and grow within Centro while working with internal (Billing, Finance, Accounting and Sales teams) and external (customers) teams to support and execute Centro’s financial and corporate goals.

ABOUT THE TEAM

The Centro AR team is passionate about what they do and aim to lift and support each other to be the best we can be. The work is fast-paced and dynamic, and every day presents new challenges and opportunities. We focus on providing Raving Fan service to our customers and colleagues and strive for excellence and accuracy in everything we do.
 
CORE RESPONSIBILITIES

• 50% collections, 20% accounts receivable, 20% cash application, 10% analysis, and ad-hoc reports
• Perform collections outreach for a portfolio of at least $20M, while always striving to exceed collection goals, lower DSO, and meet or exceed individual KPIs
• Providing Raving Fan service to customers and colleagues
• Develop outstanding knowledge and understanding of the assigned book of business
• Be able to strategically approach customers to limit Centro’s exposure and mitigate risk
• Manage some daily cash applications and monthly cash reconciliation with 100% accuracy and precision
• Process credit card payments for clients
• Be crossed-trained on other team functions and provide backup coverage for daily cash applications as needed
• Accurately and consistently document all collections efforts in Centro’s financial system, Netsuite
• Work with Billing and Sales to resolve customer issues timely
• Special projects for Manager or Director as needed

QUALIFICATIONS

• Some working experience required but not necessary
• College degree in Business, Finance, Accounting, or similar required
• Some experience in cash application and credit card payments preferred
• Self-driven and motivated individual willing to grow within Centro
• Willingness and curiosity to look outside the box and find solutions or creative ways to resolve collections challenges
• Drive and determination to deliver the best possible customer satisfaction and Raving Fan service
• Strong negotiating and problem-solving skill
• Excellent written and oral communication skills
• Must have basic system knowledge: MS Office (Excel: VLOOKUP, pivot tables, macros would be preferred but not required). Some working knowledge with financial systems (such as Netsuite) and other ERPs

Centro is an Equal Opportunity Employer. We respect and support an inclusive workplace diverse in thought, perspective and culture. We celebrate all team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age. We are better together.