Responsibilities:

• Oversee the Echo LTL Accounts Payable Team
• Ensure our carriers are receiving updates in a timely manner on all payments, disputes and reconciliations
• Work with internal partners from various business units to align goals and automation efforts
• Monitor AP Rep workload and productivity metrics
• Lead escalated carrier communication
• Act as the escalation point of contact for partner carriers
• Ensure all team members receive constructive feedback and coaching
• Prepare and submit employee performance reviews
• Work to resolve all internal and external escalations
• Ensure department metrics align with department standards and company goals
• Ensure all new LTL AP Team members receive sufficient training

• Responsible for Metrics and Carrier Billing Reporting
• Work with the AP Analyst to ensure all key metrics are accounted for in standard reporting
• Utilize RPA tools to reduce repetitive manual work
• Monitor gains and ensure KPIs are within standards for all business units and carriers
• Work with internal partners to make sure they understand and are utilizing AP LTL reports

Qualifications:

• 6+ years of Accounts Payable experience
• 2+ years of management experience
• In-depth understanding of LTL pricing programs and tariffs
• Excellent oral and written communication skills
• Demonstrate leadership and decision making ability
• Proven take charge performer who is effective at multi-tasking
• Dependable and accountable
• Strong analytical, organizational and problem solving skills
• Exudes a positive attitude and evangelizes department initiatives of Communication, Advocacy and Resolution
• Flexible to evolve as department and company initiatives change
• Intermediate or higher level skill with Microsoft Office Products, Excel in particular
• Experience using Great Plains accounting software is a plus