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Business Value Consultant

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We're the fastest growing Enterprise Cloud Software Company in the world above $1 Billion. And we believe it is great people who will keep us there. We hire carefully, we hire the best, we celebrate our people . Come Join our Sales A-Team

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

Team

Value Management is a strategic team aligned with the Sales organization. We collaboratively work with customers to define, measure and communicate forecasted and realized value in support of transformational investments in our cloud platform.

Role

We are seeking a creative, entrepreneurial and action-oriented leader who is craving to be part of a great company.   The Business Value Consultant develops business cases and value realization studies to articulate the value proposition of our platform for Boards of Directors, Chief Financial Officers and CIO’s.

What you get to do in this role:

  • Effectively execute all value-based activities in the sales and renewal processes to drive consistent results and remain engaged with customers ensuring successful value realization through their journey of adoption
  • Using your consulting and advisory skills, you will facilitate discovery and lead workshops to understand key business issues, problem statements, and uncover value for our prospects and customers. Also, document and align the impact the ServiceNow solution will have on an organizations ability to operate and transform their business.
  • Educate ServiceNow account teams on value management best practices and trends to improve value-based selling and implementation strategies at ServiceNow
  • Identify, lead and contribute to the creation of best practices, white papers, workshopsetc.

In order to be successful in this role, we need someone who has:

  • 5-10+ years of experience in management consulting, value consulting, value engineering, financial/investment analysis and/or other applicable roles
  • Undergraduate degree in comp. science, economics, engineering, finance, operations, etc. required
  • Masters degree from a leading university preferred
  • Executive presence while collaborating with and successfully influencing leaders to invest
  • Strong verbal and written communication of qualitative and quantitative business cases
  • Deep financial analysis and modeling of ROI and TCO concepts to justify business cases
  • Innate curiosity to investigate business processes and evaluate the possibility of new business models
  • Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players
  • Experience with enterprise cloud solutions
  • Ability to identify and focus on high leverage activities.
  • Acts with integrity and passion for the Company and Customer;
  • Up to 60% travel to support sales efforts and industry events

EEOE Statement Section

ServiceNow’s EEOE statement is automatically added to each U.S. based job description.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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