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Financial Analyst

| Chicago
Digital ads drive over 100 billion phone calls to U.S. businesses every year… Surprisingly, the marketers who paid for those ads typically have zero insight into these customer interactions and conversions. As the market leader in call analytics and customer experience optimization, DialogTech provides data-driven marketers with an end-to-end call attribution and analytics platform. This enterprise-class solution delivers visibility and control over every conversation, so companies can optimize lead generation, map the full path to conversion, and increase sales conversions.
DialogTech is a venture funded, growth stage, digital marketing technology company with over 4,000 customers and 200 employees. Since the beginning of 2014, DialogTech has experienced over 300% growth in its enterprise customer base and doubled its average customer size.
We are looking for a Financial Analyst, who will report to the Director of Finance. In this position, you will provide an opportunity for you to make an immediate impact on the business, building the materials to tell the financial story to DialogTech's executive team and individual contributors. We're searching for a professional who is business savvy, intellectually curious, a strong communicator, and possess a dream to continually improve both the financial function and the overall business. 
Your main responsibilities in this role will include:
  • Craft, maintain, and publish a comprehensive spectrum of financial reporting, including revenue, commissions, usage metrics, expenses, T&E, and other financial information
  • Partner with sales leadership to adapt and improve our compensation plans as business needs change and the update and maintain on a monthly basis commission calculations
  • Ensure that all data is accurate between accounting, forecasting, and consolidation systems via regular reconciliations and data QA
  • You will be supporting DialogTech’s financial system and application environment to ensure a cost-effective and productive working environment by looking for ways to optimize current systems and evaluating and potentially implementing new systems that could add user value
  • Provide user support on all financials reports and tools to a wide variety of users, from executive team members to individual salespeople 
  • Provide ad hoc analysis and reports as needed
  • Protects operations by keeping financial information confidential
The skills and experience you will need include:
  • Bachelor’s degree in Accounting, Finance, or other analytical discipline
  • 5+ years of corporate finance experience of progressively growing responsibility 
  • Strong business insight and understanding of standard methodologies across a wide range of business functions and processes is essential
  • Financial systems experience with ERP systems (in particular, NetSuite), planning/reporting systems (e.g. Essbase, Hyperion, Adaptive Insights), CRM systems (Salesforce), and BI tools (e.g. Tableau)
  • Track record of past success in “getting things done” in the relatively unstructured environment of a growth-stage company
  • Able to balance a strong detail orientation with a need to “see the forest from the trees”
  • Strong interpersonal and influencing skills - can effectively drive collaborative, cross-functional efforts
At DialogTech, we hire SWANs, Smarter than average, hard Working, Ambitious, and Nice – we want the best on our team and in turn we give the best. Join us at one of the 101 Best and Brightest Places to Work in Chicago and nationally, 9 times running, Chicago Tribune's Top 100 Workplaces company and a 2017 Crain's Fast 50 company!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • PHPLanguages
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    • RLanguages
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    • SqlLanguages
    • VoiceXMLLanguages
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    • MongoDBDatabases
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    • HubSpotCRM
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    • SalesforceCRM
    • MarketoLead Gen

Location

Right across the street from Willis Tower, we are easily accessible by CTA and Metra lines... and a ton of food trucks!

An Insider's view of DialogTech

What are some social events your company does?

We have loads of weekly formalized social events, from Friday beer bashes to charitable initiatives (causes are chosen from a pool of topics near and dear to DialogTech team members' hearts. We also participate in intramural sports and have an active women's group.

Sarah

Customer Support Engineer

What projects are you most excited about?

My team is building a Sourcetrak offering that allows customers to use their own phone numbers and telephony while leveraging DialogTech's data and analytics. I'm excited to implement new serverless and scaling technologies to enhance Sourcetrak.

Brad

Software Engineer

How does the company support your career growth?

DialogTech supports my career growth by providing me with the right tools. I'm allowed to spend my time and an allocated budget to do things that I want to do to help myself grow. For me this is classes, books, etc. I have been fortunate enough to grow within the organization because of this and an open mind from our leadership.

Jake

Customer Success Manager

What unique initiatives do you have that encourage innovation?

At DialogTech we believe innovation is a byproduct of culture. We value teamwork above all else and because of this close-knit environment, we're able to freely share ideas that in a competitive - individual first company, would oft go unsaid.

Pete

VP of Customer Success Management

What is your vision for the company?

The most enjoyable part of working at DialogTech are the people and being able to work on cutting edge technologies. It's a collaborative environment. People take the time get to know you, both personally and professionally. Everyone is incredibly supportive of one another. The company is very focused and works towards their vision.

AJ

Director of Platform Engineering and Operations

What are DialogTech Perks + Benefits

DialogTech Benefits Overview

DialogTech offers three different plans to choose from: BlueCross BlueShield $250 deductible PPO medical, $2,500 deductible HSA plan (with employer contributions), and a BlueAdvantage HMO plan.
Dental insurance through Guardian Dental PPO plan and VSP Vision Insurance which provides the option of seeing any provider you choose within the network, without referral.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
DialogTech's vision insurance plan provides the option of seeing any provider you choose within the network, without referral and a Wellness Exam Copay of $20.
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
DialogTech's 401(k) retirement plan offers investing into a Roth/Pretax retirement account.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 100% paid maternity leave for up to 12 weeks and 3 weeks paid paternity leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
At DialogTech we have unlimited PTO for all our employees.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
We have weekly Beer Bashes in our office every Friday at 4 pm to start the weekend off right with our colleagues.
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
DialogTech provides free in-office premium beverages, fruit, cereal as well as healthy snacks.
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

At DialogTech we work to live, not live to work. It’s why we have an unlimited vacation policy and other rich benefits like 100% covered, paid maternity leave. We believe hiring the right people is our most important job and we believe in rewarding you for your hard work.

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