Investment Operations Manager
The Group: The Morningstar Investment Management (“MIM”) group consists of our investment advice, multi asset investment portfolios and sub-advisory investment products businesses. Through our registered investment advisor subsidiaries, we use our expertise in asset allocation, risk management and portfolio construction to create innovative investment solutions for institutions, advisors, and their clients. Morningstar is an equal opportunity employer.
The Role: The Investment Management group seeks an operations manager. As an operations manager you will manage an operations team and will be responsible for executing operations work across the organization, with a focus on creating a highly collaborative culture of accountability, accuracy, efficiency, measurement, and transparency. This position is based in our Chicago office.
• Lead and execute operations processes in support of the US Managed Portfolios service including:
- Account billing and fee payouts
- Monthly and quarterly production
- Account statements
- Asset reporting
- Account maintenance
• Drive process automation through robotic process automation (RPA)
• Establish, monitor and report on key performance indicators (KPIs)
• Lead and mentor team members and support career growth and continuous learning
• Collaborate with and coordinate work across other functional areas in Investment Management
• Maintain exemplary working relationships with custodians, vendor partners, home offices, and advisors
• 7+ years’ experience in investment operations roles, TAMP subject matter expertise is a plus
• A self-starter with excellent leadership, communication, organization, time management, and interpersonal skills
• Strong organizational and problem-solving skills along with excellent attention to detail and accuracy; the highest ethical standards are expected in this role
• Ability to pull back from daily tasks to assess processes and workflows and identify areas of improvement
• A bachelor’s degree is required; an advanced degree is a plus
• A FINRA Series 65 qualification is considered a plus
Morningstar is an equal opportunity employer.