Cribl is a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data. We're backed some of the best VCs in the world, Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams.

The Revenue Operations Manager - Compensation and Planning role will be responsible for managing our sales compensation and headcount operations function in support of our global sales team. You will partner with cross functional teams in defining Cribl’s quota and headcount methodology, establishing guardrails and policies, and deploying quotas and comp plans to our sales team. You will work closely with members of the sales operations team to deliver key projects aimed to improve and streamline sales compensation and headcount processes. This role reports through the Head of Revenue Operations.

Responsibilities

• Identify and manage new processes to maximize sales productivity and efficiency; define consistent, global processes where possible, including sales compensation processes, systems, planning, and tools.
• Document, improve, and support planning and compensation processes, including quota setting, sales onboarding, sales crediting, and headcount tracking
• Drive compliance, consistency, data quality, processing accuracy, and develop and track metrics to ensure accurate compensation reporting
• Work closely with Finance to ensure efficient processes and timely monthly close processes to meet tight deadlines.

Minimum Requirements

• Track record of developing and growing operational efficiencies
• Sales/business operations or sales management experience in a high-growth SaaS/PaaS environment
• Strong understanding of a B2B Software pipeline management, sales cycle, and customer journey with associated metrics
• Well-organized, strong communication skills and ability to manage and influence direct and indirect reports with high motivation for continuous improvement and ability to drive impact.
• Experience managing a commission tool/system from ground up - from codifying and creating comp plans to perfecting the end user experience. 
• Lead recurring training calls for all new hires on a commission plan
• Eager to assist Cribl’s field sales team with any commission related questions that arise.
• Ability to prioritize and multitask as well as excitement to roll up your sleeves and contribute to all parts of the Cribl’s operations.  We are a lean team and wear many hats! 

Bonus Points / Preferred Skills

• Knowledgeable about sales/business in a high-growth SaaS/PaaS environment
• Track record of working with leaders at an early stage (Series A or Series B round)
• Passionate about diversity, equity, and inclusion
• Captivate IQ experience a bonus