Revenue Staff Accountant at SilkRoad Technology

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Job Description

SilkRoad Technology is the world's leader in strategic onboarding for global workforce readiness and transformation. We help organizations prepare their people for change by designing intentional, personalized journeys to increase retention and maximize agility throughout their careers. SilkRoad combines our leading strategic onboarding capabilities with world-class consulting services to deliver highly scalable, personalized experiences that engage employees and drive long-term business performance such as productivity, profitability, growth and agility.

Our Finance Team is seeking a Revenue Staff Accountant responsible for order entry, customer record maintenance, invoicing and other related activities, and assisting with the cash collection process at SilkRoad Technology.

Key Responsibilities:

  • Analyzing customer contracts and ensuring appropriate recognition of revenue in line with SilkRoad Technology's internal policies.
  • Reviewing and sending customer invoices and statements; Ensuring transactions are timely and accurate.
  • Analyzing customer revenue and contract renewal information and reporting outcomes and trends to management.
  • Responding to customer questions about contracts, invoices, and services; Resolving concerns or discrepancies and creating a positive customer experience with every interaction.
  • Assisting with month-end, quarterly and year-end accounting procedures.
  • Preparing schedules and documents for annual financial audit.
  • Assisting with cash application and customer collections activities as needed.
  • Documenting processes and implementing improvements and controls.
  • Preparing additional analysis and reports, and other special projects, as requested.
Required Skills
  • Keen attention to detail and an ability to understand, analyze and summarize large amounts of information.
  • Ability to apply revenue recognition accounting rules.
  • Strong organization and time management skills and an ability to work under pressure to meet deadlines.
  • Ability to identify and seek needed information/research skills.
  • Ability to use technology to improve processes and controls and work efficiently.
  • A collaborative working style with a desire to learn and take on new responsibilities.
  • Proficiency in MS Office applications, including Word and Excel.
Required Experience
  • Bachelor's degree in Accounting or Finance required; work towards CPA certification preferred.
  • Minimum of two years' accounting experience, preferably in revenue and/or accounts receivable.
  • Excellent mathematical skills and solid understanding of revenue recognition accounting rules required.
  • Exceptional customer service skills.
  • Accounting system experience required; Microsoft Dynamics Great Plans experience preferred.
  • Experience working in a subscription service or technology company desirable.
  • French or other foreign language proficiency is a plus.
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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • SqlLanguages
    • SalesforceCRM

Location

We're located at Wacker & Monroe on the Chicago River, steps away from Union Station. The plaza is a great place to enjoy summer sun and food trucks!

An Insider's view of SilkRoad Technology

What are some social events your company does?

We hold social events in the office often at SilkRoad. We have an awesome culture here, so we often have social events to celebrate birthdays, weddings, baby showers, etc. of employees in our Chicago office. We also always have social events when remote employees are in the Chicago office. For example, the other week we had a “game day” at the end

Courtney

Manager, Client Renewals

How do you collaborate with other teams in the company?

My role is to actively work with client company executive sponsors and their subject matter experts and to also play a unique role internally within SilkRoad. I collaborate internally with marketing, sales, services, product management & development to bring forth the client’s voice, industry knowledge/trends, best-practices, & thought leadership.

Mimi

Sr. Director, Strategy & Transformation

What are SilkRoad Technology Perks + Benefits

SilkRoad Technology Benefits Overview

We complement an environment that fosters success and fun, with a full range of benefits and perks to meet the needs of you and your family. SilkRoad aims to provide peace of mind when it comes to employee's health and financial well-being. We offer a wide range of benefits including health and life insurance, 401(k) plan with company match, volunteer program, and expanded maternity and paternity leave. The perk that transcends the rest is our flexible, work happy environment! SilkRoadies enjoy generous paid time off, flexible work options, and dress for your day freedom.

Culture
Volunteer in local community
Paid day off to volunteer and office-based volunteer activities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of paid maternity/paternity leave and an additional 4 weeks of unpaid leave, for a total of 16 weeks of parental leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Flexible Time Off - SilkRoadies love the Flexible PTO policy. Our flexible paid time off benefit can be used for vacation, personal / family illness, or personal reasons.
Paid Volunteer Time
Our Volunteer Time Off program provides employees 8 hours per year of paid time off to volunteer.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
SilkRoad offers commuter spending accounts
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Occasional office lunches are provided.
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Lunch and learns
SilkRoad hosts lunch and learn meetings throughout the year.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Paid industry certifications

Additional Perks + Benefits

SilkRoad realizes the importance of a healthy work-life balance. Our generous PTO and flexible work environment support this balance. For most positions, you control where and how the work gets done. Of course some jobs require more structure, particularly those that directly interface with our customers, but our overall philosophy is that you control your work dynamics and the results are what matter most.

We embrace a people-first culture and have built an environment where employees are valued, and their voices heard. We continually evaluate our benefits programs to ensure they meet the needs of our employees.

Happy, engaged employees mean happy clients!

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