Senior Director Strategic Planning & PMO at McDonald's Technology

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Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s, but to build a better McDonald’s.

We are moving fast and are adding to our best-in-class team. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders, and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.

We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as a chance to have a genuine impact on our customers, our people and our partners.

Our new, state-of-the-art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It's set up to be a global hub that cultivates innovation. Take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to communicate with your team around the globe! Our office helps us connect with each other like never before. Participate in monthly organized events, enjoy massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites. 

Job Description

We are looking for a Senior Director, Strategic Planning and PMO who will report to the Chief People Strategy Officer. In this role you will orchestrate, align, track and report on all people initiatives within the Global People Function at McDonald’s while also supporting a culture of collaboration through outstanding relationship building, alignment and a commitment to openness. The successful candidate will be a strategic thinker with positive relationship management capability who has strong financial acumen, program management exposure and the ability to influence senior partners. You will also:

  • Develop and manage a simple, consistent way of defining metrics and tracking value of initiatives.
  • Provide independent oversight of initiatives to ensure all activities are aligned to McDonald’s Velocity Strategy and the Global People Strategy ensuring the requisite focus on the right areas—and clarifying what is low value so they stop that work.
  •  Manage the pipeline of initiatives providing clarity on actions, owners, interdependencies and dollars at stake. 
  • Support a culture of collaboration through outstanding partnerships: IT, Legal, Communications, Operations, COEs, Markets, etc. to ensure alignment and support of People plans , including People Technology
  • Ensure the CPO, People Strategy Officer, and GPLT have a ‘single source of truth,’ a transparent view of what flows through the pipeline and an understanding of the progress of each initiative owner.
  • Spot potential conflicts or overlaps among work streams, work with GPLT members and market CPOs to achieve the best outcome for the business.
  • Establish a regular rhythm and drumbeat of the Global People Function, ensuring high-quality meetings together with strategic and financial planning and communications.
  • Be a champion for ‘great execution,’ leading all aspects of activity and providing mentoring so the job gets done while understanding that ownership for execution of initiatives rests with individual GPLT members.
  • Ensure that all aligned and agreed upon activities are appropriately funded; take lead on handling financial planning for the Function and tracking the value.


  • Bachelor’s degree in finance, business administration or equivalent experience. Advanced degree/MBA preferred.
  • Experience in a forward-thinking leadership role.
  • Understanding of the human resources function.
  • Experience in a senior role in a TMO or PMO of a large corporation—or exposure in a large consultancy.
  • Knowledge of current and contemporary market trends and practices within other industries is ideal.
  • Experience in a senior role in a TMO or PMO of a large corporation—or exposure in a large consultancy.
  • Must have strong program management, strategic planning and financial acumen.
  • Commercial experience—possibly will have spent time in the finance or strategic planning area of a corporation—strong cross-functional background.
  • Great problem solver with ability to join the dots.
  • Intellectual ability to understand the content and to make connections.
  • High emotional quotient and strong interpersonal and communication skills.

Credibility and maturity to engage on the same level with senior executives

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected] 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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