About the role 

As the Senior Manager, Strategy & Operations, Lending & Credit, you will report to our General Manager of Lending and Credit Products and help lead Chime’s expansion from beloved bank account to a trusted partner for our members’ full financial lives. Our team has already launched SpotMe, Chime’s fee-free overdraft product, and that’s just the beginning. You will lead the next round of developing our lending and credit strategy from the ground up, iterating with a cross-functional team to create and operate innovative experiences and products. This is a hands-on role, and we’re looking for a leader with the scrappiness, speed, and creativity of an entrepreneur, with the expertise in analysis and execution required to bring a practical solution to market. 

For Colorado based roles: In accordance with applicable law, this role has an annual starting salary of $157,000 plus bonus, a competitive equity package, and benefits (see below). The actual pay may be higher depending on your location, skills, qualifications, and experience. 

In this role, you can expect to

• Take complete ownership of initiatives, managing the delivery of the business case, strategy, timeline, risks, and interdependencies to enter the market
• Drive alignment around lending and credit product and go-to-market strategy at executive level by developing and delivering compelling, data driven narratives
• Perform analyses and research that help us make the right decisions for Chime (e.g. customer research/interviews, internal customer transaction data, external market research of emerging trends and products)
• Collaborate with key internal partners in Product, Risk, Finance, Marketing, Member Services, and Analytics to build and operationalize the best new products for our members

To thrive in this role, you have

• Experience delivering strategic projects at Engagement Manager, Project Leader, Manager level at Top Tier strategy consulting firm, or delivering strategic projects at Sr Associate/Sr Consultant level with subsequent experience leading/managing projects in Product or Biz Ops at a high growth tech company
• The ability to clearly communicate recommendations to technical and non-technical audiences, effectively gaining buy-in from executives and peers
• World-class interpersonal skills and ability to work in a team environment and cross-functionally (and remotely until we’re back in the office)
• A strong passion for Chime’s mission to provide members financial peace of mind
• Exceptional analytical abilities, capable of being hands on with the data to quickly interpret results and communicate concise recommendations
• A proven ability to deliver high caliber results no matter the obstacles or degree of difficulty
• A demonstrated track record of professional excellence (e.g. promoted early, multiple promotions at top-tier company)

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances. 

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We’ve built one of the most experienced leadership teams in Fintech and were recently valued at over $25.5B. We’ve raised over $1.7B in funding from leading investors including Sequoia Capital Global Equities, SoftBank Vision Fund 2, General Atlantic, Tiger Global, Dragoneer, DST, Coatue, Iconiq, Menlo Ventures and others.

What we offer

• 💰 Competitive salary based on experience
• ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
• 📝  Quarterly stipend to spruce up your home office 
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
• 🖥  Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚  A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service

We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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