Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s, but to build a better McDonald’s.

We are moving fast and are adding to our best-in-class team. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders, and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.

We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as a chance to have a genuine impact on our customers, our people and our partners.

Job Description

About the Department:

US Finance is comprised of professionals who lead all aspects of all financial activity, including accounting, economic policy, and business insights & strategy for McDonald's USA, LLC. The members of Business Insights & Strategy act as internal strategy consultants, providing thought leadership and actionable insights to support the US business. We use a combination of consumer, competitor, and internal data to understand and communicate our performance, as well as industry trends, to our key partners. From this data, we generate insights to identify performance opportunities, build short and long term strategies and optimize initiatives, ultimately helping to bring these strategies and tactics to life across our network of over 14,000 US restaurants.

About the Opportunity:

In this role, you will have the opportunity to work on the Strategy & Performance Management team, responsible for reporting integrated business and test performance to cross functional partners, including US Leadership, Field Insights/Finance, Marketing, Menu Strategy and Leadership Franchisees. Primarily, you will assist with the development of an “always-on” testing function, responsible for initiative test design, measurement, reporting and delivery of results to leadership and cross-functional partners. You will provide key insights to analyze the potential viability of initiatives under test, ultimately helping to find opportunities to improve business performance. In addition, you will help to build on the core performance management process, charged with communicating National and Market level performance on a weekly, monthly and quarterly basis, ultimately driving actionable insights for our partners.

Key Responsibilities:

• Establishment of test design and methodology, identifying relevant test timelines, critical metrics, etc.
• Analyze restaurant level data to determine actual performance of test sites vs. control sites
• Framing and communicating results of test analysis to various stakeholders, including senior leadership and influential owner/operators
• Support evolution of performance management process, including refinement of existing reporting structure to focus on deeper insights
• Ad hoc analysis

Qualifications

• High level of intellectual curiosity
• Strong analytical and creative problem solving skills
• Ability to structure and quickly synthesize large volumes of data to develop actionable insights
• Ability to influence by presenting data clearly and compellingly
• Operates effectively in a team-based environment

Experience:

• Bachelor’s degree in computer science/ math/ statistics/analytics or a business related discipline
• At least 1-3 years of hands on work experience in technically rigorous field and experience analyzing data and statistics
• Experience with test design, A/B testing, and test measurement preferred
• Advanced Excel and PowerPoint skills required
• Experience working with Tableau and/or other data visualization software is a plus

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected] 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.