Please note that whilst this is a remote role, if you are living close to an office you may be required to go in occasionally
INTERNAL CANDIDATES: If you are currently reporting into an office you will continue to report into the same office location
What you'll do:
• Efficiently be able to prepare and file timely tax returns on the behalf of our customers.
• Effectively be able to handle day to day operations without direct supervision.
• Professionally communicate tax filing issues to clients without direct oversight.
• Collaborate with other teams in the tax department to strengthen processes and deliverables.
• Mentoring and ongoing trainings with team members.
o Individual and team trainings to identify better work methods
• Analyze tax filing processes and procedures to ensure the most efficient and effective method is utilized
• Manage escalated issues and be able to facilitate solutions to improve overall client experience
• Analyze data to reduce filing errors with state and local agencies
• Excellent knowledge of all operating systems, including Master Tax and Web Pay
• High level understanding of internal tax department processes
• Keep up-to-date on latest developments as they affect tax regulations and policies
• Build and maintain working relationships with state and local agencies
What you bring:
• Minimum five years’ experience in Payroll
• Minimum five years’ experience in tax or a related field
• Prior leadership experience preferred
• Experienced with Enterprise Employment Tax Software Tools
• Experience as Payroll Practitioner for large company a plus
• Payroll service bureau experience desired
• Extensive knowledge of federal and state payroll tax laws
• Ability to research and execute complex payroll tax filings
• Certified Payroll Professional preferred or significant progress toward certification desired
• Experience with multiple government agencies and ability to understand complex regulatory language
• Intermediate to Advanced Excel skill required
• Strong communication skills and decision making ability
• High level of integrity