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Benefits Administrator

| Chicago

 

Is There Such a Thing As Agile Human Resources?

 

Are you passionate about educating employees about company benefits?

 

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

 

You will partner with the business to support the growth and change that we see every single day. We work in various Centers of Excellence across the globe and collaborate together to build from scratch and provide guidance to our partners around the organization. As a young yet evolving company, we’ve grown a robust HR department with dedicated resources for each line of business; yet there are still plenty of ways to impact, change, or improve how our team works.

 

As the Benefits Administrator on our Compensation & Benefits team, you will serve as the day-to-day employee and vendor-facing contact for Groupon's US and Canadian health and leave benefits. As a part of this role, you will handle all employee communications, leave of absence policies, vendor management, and compliance activities to ensure that our Comp & Ben teams are providing excellent support for our employees. In addition to these areas, you will have your hands on small-scale project management and strategic planning while you collaborate with other HR teams, including HRIS, HR Business Partners, and Compensation.

 

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

 

You’ll spend time on the following:

  • Advise employees on day-to-day benefits issues

  • Act as an employee advocate in communications with insurance providers regarding employee coverage issues

  • Serve as a subject matter expert in employee benefits by leading new hire orientation sessions, preparing benefits-related materials for employees, managing the Benefits email inbox, and maintaining our Employee Benefits intranet page

  • Communicate Groupon leave of absence policies and procedures, and partner with HR Business Partners on leave-related issues on an as-needed basis

  • Track employee leaves and provide reporting as needed

  • Coordinate payroll and benefits implications for employees on leave

  • Collaborate with Groupon's legal team on compliance-related questions

  • Work with Benefits Analyst to ensure that employee benefit elections are processed and benefit plans are configured in compliance with applicable law

  • Assist Benefits Analyst with ongoing Affordable Care Act eligibility tracking, Affordable Care Act filings and compliance-related filings

  • Oversee employee data housed in various insurance platforms and audits the same to ensure accuracy

  • Collaborate with the Groupon payroll team to ensure appropriate deductions and payments, and to resolve benefit-related payroll issues

  • Manage monthly billing and assists in annual cost planning

 

We’re excited about you if you have:

  • Bachelor’s degree in business, HR, or a related field

  • 1+ years benefits administration experience or similar experience preferred

  • You have excellent interpersonal communication skills, and can understand and explain complex situations with ease

  • You pay close attention to the details, but are still able to see the bigger picture

  • You appreciate deadlines and are efficient and organized, like a human filing cabinet

  • You have superior customer service and problem-solving skills

  • You have excellent skills in Google Suite (Docs, Calendar, Sheets, Mail) and Microsoft Suite

  • Experience with employee benefit platforms and/or payroll/HRIS systems, including Workday, a plus

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.

An Insider's view of Groupon

How would you describe the company’s work-life balance?

Groupon provides an environment where I can strive for maximum work-life effectiveness, room for growth, and there is always something new to do. I enjoy spending lots of time at work because I love what I do; the hours are not burdensome, Groupon fits me. I define success in my own terms & Groupon provides us with the flexibility to be successful.

Milan

Senior Manager of Operations

What kinds of technical challenges do you and your team face?

We are working on arriving at the optimal attribution models across different areas of our business. For example, the attribution of a purchase to a specific experience — a home page feature, an email, a push notification — likely has a different window of time where we can reasonably say a specific purchase is a result of a specific experience.

Kristi

Data Scientist

How has your career grown since starting at the company?

Here at Groupon, what you do matters. I got my start at Groupon as an intern and have had the opportunity in the past (almost) 5 years to build out a global volunteer program that has engaged over 5,000 employees in over 63,000 hours of service supporting the work of close to 650 nonprofit organizations.

Alicia

Program Manager, Employee & Community Engagement

What projects are you most excited about?

Recently, we committed to having 100% of our job descriptions reviewed for gender balance by the end of 2018. Also for 2018, work will continue with our Employee Resource Groups, who play a pivotal part in the attraction and selection of diverse top talent, and themselves can be developed and promoted into company leaders.

Carlos

Head of Diversity Recruitment

What are Groupon Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs

Additional Perks + Benefits

Fitness benefits. Free office shuttles. Paid parental and family leave. Comprehensive sales training program. Sense of joy. Onsite cafes. Unlimited Routine Time Off (RTO). Flexible spending accounts. Life & AD&D insurance. 401(k). Disability coverage.

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