Coordinator, People Operations - Chicago, IL

Rocket Travel, Inc. is seeking a Coordinator to join our People Operations Team full-time. This team handles all of our Human Resources, Facilities, Recruitment, and Social needs. Secondary opportunities include the chance to directly build and influence the culture of Rocket and make sure that its employees find it an awesome place to work. Individuals who are experienced, driven and have exceptional attention to detail and are willing to be proactive and apply other skills and talents toward the company’s collective goals, are encouraged to apply.

The ideal candidate:

• Has an associate’s or bachelor’s degree in a related field
• Is preferred to have some familiarity with U.S. Federal and State labor laws
• Has a high level of discretion, confidentiality, and ethical discernment
• Is highly computer literate with skills using MS Office, HR, and payroll systems
• Exhibits excellent problem solving skills
• Is able to take ambiguity and change in stride
• Is curious and ready to challenge accepted practice
• Has meticulous attention to detail
• Exhibits Rocket’s core values: humility, urgency, and accountability

Duties and responsibilities:

• Serve as first point of contact to triage HR related issues and direct to the proper resource or to the Director of People Operations as appropriate
• Support on-boarding including new hire offers, orientation, I-9s, benefits enrollment, system updates
• Support off-boarding including scheduling exit interviews, required paperwork, system updates
• Assist with internal and external HR-related inquiries and requests (e.g., employment verification, audit projects)
• Help implement HR strategies, tools, policies, systems and processes to ensure consistent delivery of quality service and correct practices and documentation
• Schedule meetings, interviews, onsite and offsite events, training sessions, and maintain agendas
• Support annual/regular initiatives including Open Enrollment, performance reviews
• Handle I-9 re-verifications and provide other immigration-related support
• Maintain employee records in HRIS system and handle other record-keeping and file maintenance
• Order, stock, and maintain office supplies for common areas.
• Keep up-to-date on the latest HR trends, best practices, and regulations
• Other duties as assigned

Supervisory responsibility: None
Travel: 5% domestic travel
Work Schedule:  Typical work days are Monday through Friday, flexibility of work hours is possible, but this role requires a consistent presence in the office.
Reports to: Director of People Operations
Job Status: Full time
Classification: Salary; non-exempt