HR Business Partner

| Chicago
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The role:

Crafty is seeking an HR Business Partner (HRBP) to build and execute on our People needs for the broader employee base. Based at our Chicago HQ, this role will also visit our Carol Stream warehouse; travel to other large markets (Bay Area, New York) will be in scope as needed.

Crafty’s People team is currently made up of two functions: (1) People Operations, and (2) Talent Acquisition. The HRBP is responsible for aligning business objectives to employee needs, and will be tasked with providing direct employee support across all departments, as well as creating people policy and framework in partnership with our external Legal counsel.

The HRBP will collaborate with our Director of People to meet the needs of our diverse employee base, which includes both exempt and non-exempt talent across the United States. We are searching for an individual who embodies our core values and is excited to partner cross-functionally on all things people-related!

Responsibilities include (but are not limited to): 

  • Compliance: maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; partners with our external Legal counsel as needed; provides HR policy guidance and interpretation.

  • Employee relations: manages and resolves all employee relations issues; conducts effective, thorough and objective investigations where necessary

  • Performance management: provides day-to-day performance management guidance to people managers (counseling, career development, performance plan options, etc); identifies training needs and evaluates their corresponding objectives and success

  • Misc: seen as a first point of contact and partner for team members across the organization for people-related questions and issues; works closely with management and employees to improve work relationships, build morale, and increase productivity and retention; develops contract terms for new hires, promotions and transfers, etc.

This is an exciting opportunity to join a high-growth startup, participate in many of Crafty’s people initiatives, and grow your career in People. This role has no direct supervisory responsibilities but will serve as a partner for the broader team. This person will report directly to the Director of People, who is based in Chicago, IL.

Who we are: 

Crafty’s mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where they work.  After operating with a vertically integrated supply chain (i.e., directly fulfilling orders from Crafty-operated distribution centers) in Chicago and the Bay Area, our team launched a third party fulfillment model that has rapidly scaled our coverage into over 25 markets globally, in just a year’s time.

At Crafty, we have a diverse, high-powered team, comprised of folks in technology, supply chain operations, field operations, sales, account management, and more. Our workplace is dynamic, fast-paced, and just plain fun; we pride ourselves in having an amazing mix of humans who make up our team!

Who we are looking for:

  • 3+ years of People experience in an HRBP or HR Generalist role, ideally in a growth, fast-paced environment
  • Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws
  • Excellent verbal and written communication skills
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies, particularly Illinois and California employment law
  • Understanding of the employee lifecycle, and knowledge on how to problem solve around different components of it
  • Ability to acquire a thorough understanding of Crafty’s structure, roles, qualifications, compensation practices, and administrative practices related to those factors
  • Excellent time management skills with a proven ability to meet deadlines
  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential
  • Experience working with HR tech (HRIS, ATS, performance management tools, etc), is a huge plus

You are:

  • Deeply thoughtful and empathetic. You are constantly thinking of how we can support our team members holistically.  When you propose a solution, you think through the implications it will have across all business functions and teammates and work with them to make it sustainable. 
  • Of high integrity and judgment. You’ll have to exercise good judgment and discretion at all times as it relates to confidential and sensitive information. 
  • Entrepreneurial minded. Building and rebuilding is part of what drives you. You are excited by creating processes and continuously improving them.
  • Extraordinarily organized. Detail-orientation is an absolute must. You have tried-and-true methods in your arsenal for staying organized and on top of it all. 
  • Extremely hard working. We are a startup with the mentality that no job is too big or too small. 
  • Calm and collected in the line of fire. On a day where everything that could go wrong has gone wrong, you find a way to stay positive and promote that attitude across Crafty. 
  • Passionate about growth.  We have a bright future ahead – which depends on our team’s spirit, morale, and work ethic.

Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.

You are considered fully vaccinated:

  • 14 days after your dose of an accepted single-dose vaccine
  • 14 days after your second dose of an accepted 2-dose series
  • 14 days after you've received 2 doses of any "mix-and-match" combination of accepted COVID-19 vaccines administered at least 17 days apart.

If you do not meet these requirements, you are NOT considered fully vaccinated.

What we offer:

Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart hooligans who work incredibly hard and know how to get things done. Building the structure to support our team as it continues to grow will have a tremendous impact in enabling our growth today and shaping the company that we become. 

Our employees are joining our team, and we are proud to offer a compensation package that includes an option to join our Crafty healthcare plan to cover health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, it goes without saying, but snacks, beverages, and fun Crafty events are a part of that!

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • AbstractDesign
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • ApolloLead Gen


Crafty’s HQ is located in the Central Loop in the heart of downtown Chicago. In the middle of Chicago’s tech hub and surrounded by historical architecture, with a gorgeous view of the Chicago River, we are steps away from some of the city’s best restaurants, shops, and our world-famous riverwalk.

An Insider's view of Crafty

How does your team reward individual success?

At Crafty, if you have something nice to say about a teammate, you say it often and you say it loudly. You can nominate people for company value awards, but there's already an established culture of giving meaningful praise whenever it strikes us. It doesn't matter if you don't feed off of it, it's happening whether you're in the room or not.


Sr. Brand Content Specialist

How do you collaborate with other teams in the company?

The technology we build is an integral part of the day to day operations for other teams. We work with them to create new tools and features that will help them serve our clients and make our operations run as smoothly as possible. This makes our collaboration with other teams unique in that they become our users or stakeholders!


Product Manager

How has your career grown since starting at the company?

Working at Crafty allows me to flex my food and beverage skills AND expand my expertise. I’ve learned all about account management, procurement, and delivery operations. Being part of a startup that values transparency gives me a strong grasp on how each piece of a company complements the other and provides endless opportunities for growth.


Catering Support Specialist

How do you make yourself accessible to the rest of the team?

To continue to grow and scale at Crafty, it’s important that we make a conscious effort to put our people first. I have told each and every one of my team members that I lead with a Servant Leadership mindset - giving them the guidance and resources to do their jobs, while valuing them as people and trusting them to innovate and make decisions.


Sr. Director of Marketing

What makes someone successful on your team?

Being on the Crafty team means being truly valued, seen, and respected - no matter what role you play. As a veteran barista in the Chicago service industry, I can tell you - that's kind of everything. At Crafty, EVERY person is an essential part of the whole.


Field Coordinator

What are Crafty Perks + Benefits

Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Documented equal pay policy
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Relocation assistance
Professional Development Benefits
Promote from within
Online course subscriptions available
Paid industry certifications

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