Manager, HR Operations at Litera

| Chicago
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Our Story: Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.

The Opportunity: We are seeking a detail oriented and analytical Manager, HR Operations to provide support for the HR team, including but not limited to: HRIS admin and hygiene, global HR reporting and analytics, preparing Severance Agreements, preparing, and analyzing survey data, conducting HR audits to ensure compliance and helping the finance team with financial audits, maintaining HR Dashboard metrics, and tracking the HR budget. This position will interact with Executives, Managers and Individual Contributors across the organization and will receive exposure to a variety of strategic HR initiatives.

A Day in the Life: Provide insight into the practical day-to-day realities of the role.

  • Maintain internal HR Information System (ADP Workforce Now) and databases
  • Monitor and analyze key HR / People team metrics.
  • Work with People team managers to track and monitor budget.
  • Provide operational support to HR teams during Performance Review cycles to track progress, combine performance review data, set calibration agendas, and provide analytics to senior management.
  • Project manage HR initiatives to completion, such as HR integration of newly acquired companies, HR systems implementation, or collecting self and manager performance reviews from the organization.
  • Work with Chief People Officer to maintain the company organization chart tied, which is tied to the financial forecast and headcount budget.
  • Utilize TinyPulse and Survey Monkey to create, launch, and analyze employee feedback.
  • Conduct regular HR audits to ensure all necessary employee documentation on file is up to date and secure.
  • Provide backup support for payroll and benefits administration, as needed.
  • Assist Chief People Officer with special projects, as needed.

Role progression: State the expected progression of the role over a 6-month period. Focus on what the candidate is expected to own, learn, and improve once they are in the job, as well as outlining how the role is expected to progress over time.

Within 1 month, you will:

  • Complete our New Hire Onboarding process.
  • Meet the People team and key individuals across the organization to learn the nuts and bolts of our business, and where we're going.
  • Familiarize yourself with our HR technology, including ADP Workforce Now, Jobvite Applicant Tracking System, Learn.Litera Learning Management System, TinyPulse Engagement Tool, Benefits portals, Microsoft Teams, RingCentral, etc.

Within 3 months, you will:

  • Spend time with HR team to come up to speed on key metrics such as: attrition, diversity & inclusion metrics, EEOC reporting, etc. along with standard documentation such as Offer Letters, Performance Improvement Plans, Severance Agreements, etc.
  • Spend time with Recruiting team to come up to speed on Jobvite reporting functionality.
  • Come up to speed on all HR systems, including Gusto HR, ADP Workforce Now, and Ascent HR.
  • Shadow and run a payroll cycle as well as benefits administration in order to act as backup support to our HR Generalist.
  • Work with HR team to lay out pulse surveys for the remainder of the year.
  • Come up to speed on all country specific and state specific regulations and labor laws.
  • Provide Chief People Officer with weekly recruiting, HR and L&D reports.
  • Manage strategic HR initiatives such as HR integration of newly acquired organizations.
  • Help Manager, HR compile and analyze data for monthly Talent Meetings.

Within 6 months, you will:

  • Work with RevOps to put together revenue team commission plans.
  • Fully manage and QC all global HR systems to ensure consistency and accuracy.
  • Provide assistance during Redundancy processes or Reduction in Force, as needed.
  • Review and update Employee Handbooks, and all HR templates.
  • Provide assistance to Chief People Officer during company budget process.

About You:

  • You have experience providing HR operational duties to a company over 1000 FTEs.
  • You have experience working with a globally dispersed workforce.
  • You high a bar for how things you build both work and look.
  • You excel in rapidly changing environments.
  • You are oddly excited by data and are freakishly fixated on the small details to ensure quality.
  • You have experience in a variety of HR systems.
  • You have had exposure to PE firms, M&A and/or rapid growth at an organization.
  • You have experience partnering and building relationships with individuals across the organization.

What Sets us Apart? Provide a list of perks, benefits, and any other unique selling points of your organization. Sell the benefits, not the features.

  • Exposure to PE firm, M&A and rapid growth.
  • Direct exposure to Sr Leadership team and ability to influence at the Executive level.
  • Ability to directly influence people programs for a global organization.
  • Super laid-back environment where hustle goes a long way and work is enjoyable.
  • Great opportunity to get into a fast-growing company and build something big.
  • Medical/Dental/Vision/FSA plus company sponsored STD, LTD and Life insurance.
  • No-wait, 401k plan with generous company match.
  • You'll be challenged and encouraged to broaden your skills.
  • Regular social & philanthropic events.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • AngularJSFrameworks
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    • AccessDatabases
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    • IllustratorDesign
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    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
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    • HubspotEmail
    • HubspotLead Gen


Our Chicago Headquarters is walking distance to all major train & bus stops. We are also just a short walk to bars and restaurants in the West Loop!

An Insider's view of Litera

How does your team reward individual success?

Litera is very generous when it comes to rewards and recognition. Just one example of this is how we recognize top performers in the organization every quarter based on our Core Values. The individuals get to spin a virtual prize wheel where they can win anything from cash, surprise birthday parties, or a new pair of shoes picked out by our CEO!


Manager, Recruiting

How do you collaborate with other teams in the company?

Our culture is heavily focused on collaboration and growth, and everyone is approachable, from the CEO right through to the developers. Though I'm in sales, I regularly speak with our customer success, product, and marketing teams.


Vice President, International Sales

How has your career grown since starting at the company?

The best part of working here has been the opportunity to grow and learn. I started when I was 23 and have had many different roles and responsibilities on my journey with the company.


Product Manager

What is your vision for the company?

At Litera, we know that a great culture emerges from the people you hire. We hire the best and brightest, and take pride in taking care of our employees who in return, take care of us and our clients.


Chief People Officer

How do your team's ideas influence the company's direction?

I'm inspired by the talented group of people I work with. One of the many benefits of working with a small company is that everyone has a direct impact on the outcome of our business. There is a sense of pride and ownership.


Business Analyst

What are Litera Perks + Benefits

Litera Benefits Overview

Litera proudly offers a comprehensive suite of benefits designed to serve the diverse needs of our unique workforce. While we are committed to enhancing and expanding our benefit offerings, the information in this document is meant to familiarize you with the benefits and programs currently in place.

Your medical, dental, vision, commuter benefit, and traditional 401k payroll deductions are through a pre-tax plan. The plan provides tax savings by reducing employee premiums from gross salary prior to calculation of federal income and Social Security taxes.

Volunteer in local community
We believe in giving back to our community. All full time employees are given one Volunteer Day Off per year that can be utilized at any point. Some employees even coordinate to participate in groups.
Partners with Nonprofits
Litera partners with Cardz for Kidz, Comic Relief, Genesys Works, & more!
Friends outside of work
Eat lunch together
Intracompany committees
There is always something going on at Litera thanks to our Employee Engagement Group. From baking contests, step challenges, desk decorating, and giving back to organizations in need.
Daily sync
Open door policy
Team owned deliverables
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
All hiring managers will going through certifications before hiring at Litera. In order to be a certified hiring manager, you must go through unconscious bias training.
Diversity Employee Resource Groups
Litera's Diversity & Inclusion Champions Network has one major goal which is “to make Litera a safe space where every employee feels like they can bring their whole self to work".
Hiring Practices that Promote Diversity
Litera has completely revamped our hiring process. You can expect: inclusive job descriptions, certified pre-employment assessments, diverse interview panels, & a shift in assessing our culture fit.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Litera employees can contribute up to $3550 annually for individuals & $7,100 for families to their FSA.
Disability Insurance
Dental Benefits
Our dental plan covers 100% of preventative services, 80% of basic services, and 50% of major services.
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Our plan provides employees with free access confidential assistance to help you and your family meet the challenges that life, work and relationships can bring.
Retirement & Stock Options Benefits
401(K) Matching
Litera provides employees with a 401(k) matching plan managed by Principal. We match 4% of contributions up to $11,400 maximum on each paycheck with immediate vesting .
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes working remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
During COVID, have provided extreme flexibility with working hours, provided all team members with a cash bonus to purchase items to enhance their “home office"
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks

Additional Perks + Benefits

As a global company, Litera strives to put diversity & inclusion at the forefront and make it a constant topic of conversation. Our employees come from all walks of life and we find it essential to embrace all cultures and backgrounds.

Our core values are the key driving forces behind nearly everything we do! From collaborating with one another to assisting our customers, our values are always front and center of the way we work at Litera.
Our open work setting means each team is accessible and our executives are always approachable. This focus on open communication and transparent leadership contributes to a unique and cooperative work environment.

We are extremely focused on career growth and opportunities for professional development for our employees. Our outstanding recognition program shines a spotlight on employees that go above and beyond by celebrating their hard work and wins.

Our employees are driven, energetic, passionate, and have the ability to make a direct impact within the company. We may be biased, but we believe our people are the best and brightest in the industry, and we’re always looking to expand our team!

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