People Operations Specialist

| Chicago

Who We Are

Networked Insights (acquired by American Family Insurance in 2017) technology helps marketers from the world’s biggest brands and agencies understand their customers, inform their media spend, invent new products, drive amazing creative campaigns and improve their targeting by providing game-changing insights no other technology company can provide. 

What You’ll Do

As a member of the People Team and reporting to the Director of People, the People Operations Specialist will work hands on to support NI’s colleagues. We are looking for a generalist who is eager to grow in their career and has prior benefits, payroll, and analytics experience. The ideal candidate will be able to work cross-functionally within Networked Insights and collaborate with other HR partners across the American Family Enterprise. The right person will thrive in an "all hands on deck" environment, loves solving program and employment related problems and can pivot quickly.


  • Benefits Administration
    • Administer all Networked Insights benefits programs, including: managing enrollments and terminations; reconciling bills and updating systems; open enrollment; overseeing disability, leaves and COBRA; and colleague communications regarding benefits
    • Own and maintain all benefits vendor relationships
    • Act as the liaison between the People Team and Finance to gather colleague/candidate satisfaction on our Benefits offerings, analyze options, and build reports to prepare for review
  • Payroll Administration
    • Process semi-monthly payroll
    • Ensure accuracy between payroll, colleague elected benefits, and all associated vendors
    • Research and resolve payroll issues and questions in a timely manner
    • Assists Leadership Team and the Director of People in the annual review, preparation and administration of compensation
  • Generalist
    • Assist to develop and drive People initiatives - employment practice improvement, training, metrics/trending and HR analytics
    • Maintain people systems and information
    • Assist with program and process improvement
    • Maintain knowledge of industry trends and employment legislation and ensure compliance
    • Collaborate with American Family Enterprise partners on initiatives such as benefits, analytics, and HRIS implementation
    • Other People and Finance projects as needed, including but not limited to, employee relations, performance management, and talent acquisition

What You’ll Need

  • Bachelor’s degree
  • 3+ years of HR experience, with specific focus on payroll, benefits, and analytics
  • Strong excel and analytical skills, with a track record of identifying potential issues proactively and formulating solutions and contingency plans
  • Solid understanding of federal and state laws and knowledge of visa and sponsorship requirements
  • HR-related certification a plus

Who You Are

  • Excellent organizational skills and ability to manage multiple tasks in a demanding, high expectations environment while maintaining accuracy
  • High degree of integrity and ability to maintain confidentiality and discretion at all times
  • Calm, cool, and collected attitude
  • Ability to shift priorities quickly and efficiently, and easily adapt to change
  • Self-motivated; able to work independently with an understanding of when to escalate issues

What You’ll Get

  • Ownership and challenge in your work
  • Collaborate with intelligent and highly skilled coworkers
  • Competitive compensation
  • Excellent benefits, including health, dental, vision, disability, 401(k) and life insurance
  • Generous paid time off policy including paid parental leave
  • Company Culture that is Committed to Work-Life Balance for each and every employee
  • Casual office environment with a startup feel – We have a particular fondness for Peanut M&Ms
  • Fantastic Downtown Location connected to the Merchandise Mart

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
    • PardotLead Gen


Networked Insights is located in River North next to the Merchandise Mart with Metra and L stations close by.

An Insider's view of Networked Insights

How would you describe the company’s work-life balance?

Networked Insights offers flexibility – and they do it in the right way. Colleagues are in the position to do what they need to do - Flexibility to work from home, flexible time off. Networked Insights wants to make sure our people are taken care of so they’re doing their best work.


Senior Architect

How do you collaborate with other teams in the company?

DevOps without broad inter-departmental buy-in would be toothless and silly, like an old tyrannosaurus without its dentures. We work closely with our developers to streamline every part of our development and deployment processes. So much company culture is wrapped up in even our most technical practices and inspiring when we can refine together.


DevOps Engineer

What are some things you learned at the company?

The part I love most about working at Networked Insights is the great combination of collaboration and the entrepreneurial spirit. I enjoy working with brilliant colleagues on strategic initiatives that make an impact on our business. At the same time, to be highly supported in "Thinking Big" is truly inspiring.


Channel Partnership Lead

What are Networked Insights Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
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