Senior Talent Sourcing Researcher

| Chicago | Remote
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ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.

 

We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With 6,200+ customers, we serve ~80% of the Fortune 500, and we are on the 2020 list of FORTUNE World’s Admired Companies®.  Help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.  

 

Talent Acquisition is a pivotal partner in our plan for growth. From understanding our market and our own workforce through insights, to attracting a diverse pool of talent for our opportunities, to ensuring an efficient and objective assessment experience for candidates, to asking the best talent to join our mission.. each role plays an importance part in the process.

 

Talent Sourcing is one of many channel partners that may be leveraged in talent acquisition to ensure the best candidates are selected from diverse pools of talent. At ServiceNow, our Talent Sourcing team consists of a talented group of researchers, functional talent sourcers, and executive sourcers across the globe whose overall goal is to identify and attract individuals who don’t know yet that they want to work for ServiceNow.

 

We currently have an opportunity available on our team for a Senior Talent Sourcing Researcher. TA research is a brand-new function at ServiceNow that will be responsible for market intelligence, lead discovery, data visualization, and overall delivery of talent research and insights across our global organization. In this role, you will find yourself successful when you

  • Deliver actionable insights to TA and business team partners through
    • Combining internal and external labor and hiring data for insights delivery and storytelling
    • Determining and tracking talent competitors across all global regions
    • Discovery of relevant talent leads
    • Designing and delivering ad hoc reports and contributing to the development of TA research dashboards
  • Apply your subject matter expertise to be a strategic partner to your peers by
    • Assisting in developing, mentoring, coaching, or leading others
    • Exercising independence and proactivity in identifying, evaluating, and taking action on opportunities for innovation
    • Developing and leading TA market intelligence research training programs
    • Evaluating, recommending, and training on a variety of talent intelligence tools and techniques

 

Being successful in these areas begins with the following criteria:

  • You are an expert in conducting and delivering thorough, objective research: 12+ years' experience in one of the following areas: library science, economics, political science, market research, competitive intelligence, sales enablement, talent intelligence, or talent sourcing
  • You have a genuine, demonstrable passion for creative research: deep understanding of information discovery techniques (e.g. Boolean and semantic search) using both paid and free resources
  • You understand talent acquisition through multi-regional expertise: 3+ years' experience either directly within or in partnership with a global talent acquisition function
  • You know how to curate and present actionable data: you have working, demonstrable knowledge of data visualization technology (such as Tableau, Power BI, Dynamics, Domo, etc.)

 

While not required, it's great if you have experience in or passion for the following areas:

  • Query or scripting language(s)
  • Developing research tools for personal use
  • Contributing to and/or leading efforts tied to diversity hiring initiatives

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • Adobe AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ServiceNowManagement

Location

Before COVID, we were in a new building on Lake and Racine in the West Loop. Right now we're physically distanced but trying to stay social connected!

An Insider's view of ServiceNow

What’s the vibe like in the office?

When I walk into a room, I don't feel different than any of my colleagues there. I’m free to express my opinions. Whatever I bring to the table, I'm free put it out there.

Ashita

Senior Application Developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project Manager

How has your career grown since starting at the company?

When a VP told me that an opportunity had opened up on the customer support engineering team, I decided to leave the beaches of San Diego, California behind. I had expressed to my manager that I want to be a CIO or an executive and this opportunity brought me leadership training as well as international business experience.

Marie

Senior Director, Technical Support Management

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief Product Officer

What’s the vibe like in the office?

This is an idea space. It’s a place where we’re all operating on the same wavelength. We’re all interested in what we’re working on. And you hear it in people’s voices. You see it in people’s work. Everybody wants to be here. Everybody wants to work on these problems.

Juan

Software Developer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Full-time employees get 20 hours per year to volunteer with the non-profit of their choice.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Starting in 2019
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Starting in 2019 - 20 weeks for birthing parent, 12 weeks for non-birthing parent
Flexible Work Schedule
Remote Work Program
Work remotely on occasion as needed.
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Starting in 2019 - 20 hours a year starting in 2019
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
With an in house craft beer geek procuring
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses - transit and parking
Company Outings
Site social activities periodically
Free Daily Meals
Free breakfast offered daily
Game Room
Shuffle board, pool table, table games and more!
Stocked Kitchen
Some Meals Provided
Happy Hours
Every Thursday!
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Paid industry certifications
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