What is Moonrise?

Moonrise is a digital platform that matches workers who need extra cash to make ends meet with companies that need to fill shifts. We are a social impact startup owned by American Family Insurance.  We were built with an ambitious goal: to innovate in a way that would help working families—many of them existing customers of The General, part of the American Family enterprise—that need a financial cushion in case of the unexpected. We traveled the country listening to financially vulnerable Americans and believe we can solve their deepest pain point - easy access to supplementary income. https://www.moonrise.works/

What you’ll do:

We’re looking for an enthusiastic and motivated individual to meet the human resources demands of our workers who we affectionately call Moonrisers.  We need someone who is friendly and patient with good judgment and is able to calmly provide support and solve problems. Our workers come from all walks of life so compassion, common sense, and a professional demeanor are crucial to this role. Eventually this role will help support the strategy to expand into other markets.

Your typical day will consist of:

• Maintain and update all HR databases and proactively seek out more effective methods of gathering and retaining information

• Be an advocate for Moonrisers; listening to their problems and working with them to craft solutions

• Process core team payroll and everything associated with it

• Process all garnishments, unemployment, and child support requests

• Be available to answer Moonrisers’ human resources questions

• Support a smooth Moonriser onboarding process including all HR documents and certifications

• Maintain a consistent Moonriser offboarding process

• Update and distribute Moonriser Employee Handbooks and Policy documents

• Verify job class and other codes are correct

• Support Workmans’ Compensation procedures

• Ensure team is informed of risks, issues, challenges and solutions related to HR

• Support recruitment team as needed with HRIS system

• Identify areas to improve HR processes and communications for Moonrisers and core team; proactively seek out solutions to tactical HR problems

• Stay relevant on HR best practices and legal compliance

Who are you?

You enjoy facing new challenges and solving problems in real time. You have experience working with all types of people.  You are compassionate, professional, and able to work with very little oversight. You write and speak clearly, directly and thoughtfully. You have history staying nimble and thriving in a fast-paced, highly energized, open environment and work well with all levels of management.  You have a demonstrated track record of doing what you say you are going to do, when you say you are going to do it, and doing it with the highest of standards. Your closet is arranged by color and you make lists for everything. Most of all, you are passionate about helping underserved Americans living paycheck to paycheck.

Qualifications/Preferences

• 2+ years of experience in an HR generalist role or 5 years experience managing hourly staff

• Prior experience at a startup or working within the gig economy

• Experience with Slack, Google Suite, and CRM platforms

• Circus-like ability to juggle multiple tasks simultaneously with high attention to detail

• Exceptional organization, time-management, and follow-up skills

• Experience with cross team communications, including working with the software team to develop tools and fix problems

• Curious and continuous learner: seeks out opportunities for on-the-job learning that will enhance your competencies and contribute to Moonrise’s success
   

Cool work perks:

• Flexible schedule and remote work options (each week holds in-office and work from home flexibility)

• Generous vacation policy

• Casual office culture and dress code

• Bonus plan! Incentives for achieving company goals

• Dog friendly office (with structured pet policy)

• Unlimited, free coffee and snacks

• Medical and Dental benefits

Location:  West Town