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Talent Acquisition Specialist

| Chicago

Sertifi is the leader in frictionless business, with innovative solutions for modernizing the last mile of the sales process. Sertifi offers the fastest and most secure way to close business, from eSignatures to online payment capture. Thousands of companies around the world trust Sertifi to close more deals faster, recognize revenue quickly, enhance security and compliance, and go completely paperless.


We are looking for a Talent Acquisition Specialist to join our People team and support Sertifi’s rapid growth. This person will be responsible for the recruiting lifecycle and ensuring the best candidate experience. You will develop long-term recruiting strategies and create strong talent pipelines for Sertifi’s current and future hiring needs. The Talent Acquisition Specialist will work on internal hiring and onboarding processes that have a direct impact on our culture and employment brand.



  • Assist in all aspects of the recruiting lifecycle including screening resumes, sourcing candidates, phone screens, onsite interviews and preparing offer materials
  • Ensure a positive candidate experience; build relationships with candidates and manage communication from initial contact through start date
  • Schedule all phone and onsite interviews
  • Coordinate with hiring managers to identify staffing needs; collaborate on candidate criteria, screening questions, assessments and interview plan
  • Work within Application Tracking System to post job openings and track candidate pipeline
  • Work closely with HR and hiring managers to design job descriptions and interview questions that reflect each position’s requirements
  • Maintain accurate documentation on all candidates and track recruitment metrics; present detailed reports to leadership team
  • Assist in new hire onboarding activities such as ordering equipment, desk set up, and training schedules
  • Build employer brand awareness; organize and attend networking and recruitment events as needed



  • 1-3 years of proven experience in Recruiting, HR or similar role
  • Bachelor’s degree or equivalent experience
  • Highly organized, detail-oriented and ability to multi-task in fast paced environment
  • Excellent communication and interpersonal skills; you’re able to quickly build rapport and influence others
  • Proactive problem-solver capable of identifying issues and generating solutions
  • Able to maintain high level of confidentiality
  • Passionate about people the employer brand  
  • Experience with ATS preferred  
  • Ability to attend networking events outside of normal business hours


What’s in it for you:

You will work in a collaborative office environment that welcomes new ideas and allows you to make an immediate impact on the team. Additionally, we offer great benefits such as: competitive salary, health/dental/vision insurance, 401k with company match, paid parental leave, pre-tax Transit Benefit Program, casual work environment, weekly team lunches, company outings, and a convenient River North location close to public transit.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • SqlLanguages
    • AzureLanguages
    • ASP.NETFrameworks
    • ASP.NET CoreFrameworks
    • AngularFrameworks
    • Microsoft SQL ServerDatabases
    • Azure Cosmos DBDatabases
    • BalsamiqDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM


350 North LaSalle, Chicago, IL 60654

An Insider's view of Sertifi

What does your typical day look like?

After getting some coffee and catching up on emails, I’ll typically have a few clients that need onboarding help! This consists of me discussing their workflows and what action is needed for them to be live using Sertifi. If we’re not discussing set up, I’m either training a team on how to use the system, or creating web portals for new clients!


Customer Success Manager

What are Sertifi Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
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