Customer Success Intern
Job Description:
We’re looking to hire a passionate and motivated Customer Success Intern to lead satisfaction, retention, adoption, operations and revenue efforts across Integral Ad Science’s global brands. You will drive our approach to global account success. You will be at the heart of our customer operations and a crucial part of our Customer Success team.
What you’ll get to do:
Proactively work with Customer Success team members to:
Develop materials (presentations and reporting) to facilitate high impact customer engagement
Provide targeted project management and ad hoc business analysis serving our most critical customers
Present and provide insight in client meetings and discussions
Contribute to the development of strategic account plans for enterprise customers
Participate in cross-functional initiatives designed to transform process and tools utilized by the Customer Success team
Showcase the aptitude to build trusted relationships with customers to understand their strategic goals, drive product adoption, manage renewals, and create new revenue opportunities
Showcase the aptitude to demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value from the product(s)
You should apply if you have most of this:
Pursuing a Bachelor's degree, Marketing, Advertising, Communications or business related field preferred
Interest/experience in marketing/advertising/digital sales
Excellent written, verbal and listening communication skills
History of collaborating effectively within cross-functional teams is a plus
Experience with MS PowerPoint and Excel
Experience with Salesforce.com or Power BI a plus
About Integral Ad Science
Integral Ad Science (IAS) is a global leader in digital media quality. IAS makes every impression count, ensuring that ads are viewable by real people, in safe and suitable environments, activating contextual targeting, and driving supply path optimization.
Our mission is to be the global benchmark for trust and transparency in digital media quality for the world’s leading brands, publishers, and platforms. We do this through data-driven technologies with actionable real-time signals and insight. Founded in 2009 and headquartered in New York, IAS works with thousands of top advertisers and premium publishers worldwide. For more information, visit integralads.com or email us at [email protected].
Equal Opportunity Employer:
IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.
California Applicant Pre-Collection Notice:
We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at [email protected].
To learn more about us, please visit http://integralads.com/ and https://muse.cm/2t8eGlN
Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to [email protected]. We will get back to you if there's interest in a partnership.
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