At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and help manage an experience that surpasses expectations.
Recognized on Forbes' Cloud 100 list, Deloitte's Technology Fast 500, Chicago Crain's Top Tech Employers, and more, SMS Assist manages more than 200,000+ properties where people live and work.
We're innovators, disruptors, and out-of-the-box thinkers. We want to make every property better, and we want your help to make it happen.
The SMS Assist Summer Internship program is a full-time, paid opportunity that will run this summer, usually a 10-week internship program that runs June through August. An internship at SMS Assist will provide an opportunity to work with a fast-paced, growing company in Chicago's vibrant technology scene.
Each intern in our summer group goes through one week of training together as a cohort and are placed in one of our departments, where they'll spend around 75% of their time throughout the summer. The other 25% is spent engaging in intern-specific activities and learning opportunities, such as executive lunch & learns, personal development workshops, and access throughout the company for informational interviews.
During the internship, the program interns will work together on an SMS Assist business case, and they will present their findings and ideas at the conclusion of the internship for SMS Assist leadership and other key team members. Of course, we have some fun social events thrown in there as well!
The Inside Sales Intern will help and learn how to source prospective clients, speak about how SMS Assist services can benefit their organization, learn about marketing and how to build a sales pipeline. Additionally, will perform support tasks within Salesforce for the Sales team. This position reports to the Manager of Inside Sales and Lead Generation and will serve as a support role for the Inside Sales team.
Core Responsibilities
The internship role will be in the Sales department.

• Identify profitable, prospective clients for SMS Assist; explain how SMS Assist can deliver value to their organization
• Identify the key decision makers inside of targeted prospective clients
• Perform a high volume of daily cold calls into key accounts
• Construct and send professional follow-up emails to prospective clients after call completion
• Work within Salesforce to create and manage new and existing opportunities
• Assist the Sales team in identifying key contacts to target; add the key contacts into daily contact lists
• Analyze operational and enterprise customer data related to sales, volumes, profitability, region, and product types; provide recommendations related to sales strategy
• Aid in the modification or enhancement of the internship program

Key Competencies

• Strong written and verbal communication skills through telephone and email
• Proficient with Microsoft (Excel, Word, PowerPoint, Outlook)
• Must be pro-active and have the ability to operate effectively both independently and within a team
• Flexible and adaptable

• Ability to prioritize and manage multiple projects/assignments simultaneously
• Traits: Attention to detail, team player, self-directed, and motivated

Education and Experience

• Must be a rising junior or senior enrolled in a full-time Bachelor's degree program or a recent graduate
• Must be eligible to work in the U.S. without sponsorship now or in the future (we are unable to hire on F1 or OPT visas at this time for our summer program)
• Proficient in Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook
• Any prior exposure to Salesforce, HubSpot, Sales Navigator, or a CRM is preferred
  Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.
  SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.

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