Training Support Internship - Year Round Internship
What We'll Bring
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation – we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
What You'll Bring
Pursuing a Bachelor's in Human Resources, Organizational Behavior, Business, and/or Marketing
Currently a junior or senior in college
Moderate understanding of Word, PowerPoint, and Excel
We'd Love to See:
Effective communication written and verbal skills
Strong organization skills – managing small projects or multiple tasks
Impact You'll Make
Training delivery - Support the successful delivery and adoption of training programs
Manage virtual training sessions in WebEx with the Learning System Administrator – ensuring that sessions are scheduled and registrations are set up in the Learning Portal
Drive increased attendance for our training sessions by enforcing easy access to the training schedules and the enrollment process
Assist in the facilitation of webinar sessions, as needed, by providing presenters support with the WebEx technical operations
Partnering with session facilitators, system administrators, and others to ensure that training attendance/completion is tracked and recorded in the learning system
Assist with the deployment of training content by publishing resources to the Learning Portal and the appropriate Sales Readiness platforms – and ensure that sellers are provided quick and seamless access to these resources
Assist with the recording, editing, production, and publishing of webinars – using WebEx, Adobe Captivate, TechSmith Camtasia
Customer satisfaction survey management – Support improvement initiatives for an efficient process for collecting and reporting on surveys across our core training programsAssist with the standardization of survey forms and processes for collecting feedback from learners and content contributors
Recommend approach for summarizing, reporting and communicating survey results
*This will be a part-time ongoing internship located in Chicago with a start date of December/January*#LI-EF1