IT + Office Admin Intern (In Office in Chicago)

| Chicago, IL, USA | Hybrid
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IT + Office Admin Intern
Join Us At Nextpoint!
Who We Are and What We Offer
Nextpoint delivers transformative software and services for all law-kind. Our award-winning team is 100% focused on making it simple, fluid, and affordable for law firms of all sizes to win the day, with streamlined ediscovery workflows, simplified case management, and best-in-class security at every point. Our secure, cloud-based solution lets teams begin document review in minutes with powerful data analytics tools, a user-friendly interface and collaborative access from anywhere. Innovative case prep and presentation features exceed expectations of what smart eLaw software can do.
We seek out colleagues who are interested in joining a company where they will get to see their direct impact on an established yet growing business. We understand the value of ensuring that each individual can see a career path at Nextpoint and has opportunities to develop their professional skills. We take pride in having a friendly, open office life that is relaxed and honest. We enjoy spending time with one another in the office as well as outside of work. We are problem solvers, simplifiers, and challenge seekers, but above all we strive for a happy workplace and satisfied clients.
Don't just take our word for it that we're awesome!

  • 50 BEST STARTUPS TO WORK FOR IN CHICAGO, IL 2024
  • 100 BEST PLACES TO WORK IN CHICAGO, IL 2024
  • 50 BEST STARTUPS TO WORK FOR IN THE US 2024
  • Glassdoor
  • G2
  • Capterra
  • Nextpoint Culture


Benefits and Perks

  • Compensation is competitive and commensurate with experience
  • PPO Health Plan, Dental and Vision
  • Health, Dependant, and Transit FSA
  • Generous PTO Policy & Paid Holidays
    (Other PTO perks: Flexible Summer Hours, Quarterly Mental Health Days, 2 Floating Holidays)
  • Free in-office lunch every day and a stocked kitchen and bar!
  • And more!


Responsibilities
IT

  • Providing technical support and troubleshooting technical issues to provide solutions to local and remote employees.
  • Liaising with our Managed Services Provider to assist with the installation, configuration,maintenance and inventory of computers, hardware, and software.
  • Assisting with network and system administration tasks.
  • Assisting with IT projects, such as setting up conferencing areas within the office for larger meetings, and being the point person for technical assistance during conference calls and virtual events and meetings.
  • Documenting IT processes and procedures.
  • Seek opportunities to improve processes through technology.
  • Maintain a tidy and organized tech inventory throughout the entire office.


Office Administration

  • Assist the Operations team in all Chicago office operations. Tasks include but are not limited to: office maintenance, deliveries & shipping, ordering office supplies & equipment, lunch and food ordering and coordinating, and being the point of contact for vendors and visitors.
  • Maintain a clean, safe, functional office space
  • Provide administrative support to the management team and employees
  • Support employees in coordinating meetings, travel, activities...


Qualifications

  • Entering Junior or Senior year, pursuing a degree in IT, Computer Science, or related field
  • Previous work experience or internship is a plus
  • Enthusiastic about the opportunity for hands-on learning as our only in-house IT person
  • A people person with good communication skills
  • Understanding of different operating systems, cyber security, and common industry standard software and tools
  • Organized and detail oriented
  • Willing to work in our Chicago, IL office 5 days a week
  • Will need to provide proof of Covid 19 vaccination
  • Authorized to work in the U.S. for any employer


Equal Opportunity Employer
Nextpoint is an equal opportunity employer. We strive to foster a diverse workplace, actively seeking to recruit, retain and promote people of color and LBGTQ+ candidates. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you are interested in our company we encourage you to apply even if you do not see an applicable job description, as we are growing fast and are always on the lookout for high performing, curious, entrepreneurial-minded individuals to join our team!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • MySQLLanguages
    • SQLliteLanguages
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • FigmaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • Google SheetsManagement
    • MuralManagement
    • HootsuiteCMS
    • WordpressCMS
    • GrooveCMS
    • SalesforceCRM
    • BomboraCRM
    • Google SuiteEmail
    • ApolloLead Gen

Location

Leafy Ravenswood is a low-rise residential area with indie housewares, gift, & fashion stores. Restaurants serve creative takes on American, Italian, and French cuisine, & chill bars offer craft beers, ciders, or cocktails. Easily accessible by car, bike, CTA, or Metra!

An Insider's view of Nextpoint

What’s the vibe like in the office?

From day one, I felt so comfortable and energized coming into the office and collaborating with my team. It’s a supportive environment where I feel encouraged to share my ideas and ask for help when I need it. Spontaneous in-office happy hours happen all the time, which often leads to concerts, karaoke and more outside the office.

Elizabeth

Content Editor

How do you collaborate with other teams in the company?

In Product, collaboration is vital in serving our core user, business, and technical needs. On any given day, I may have a feasibility discussion with Engineers, define user challenges with Engagement, speak with Sales on the value of a release, meet with Marketing on our release strategy, and more. All of this informs the future of our product.

Annie

Product Manager

What are Nextpoint Perks + Benefits

Nextpoint Benefits Overview

PPO Health Plan, Dental and Vision
Transit benefits
Unlimited PTO policy & paid holidays
Professional development stipend
Home office stipend
401k plan & match
Free in-office lunch every day and a stocked kitchen and bar!
Flexible Hybrid or Remote work life
And more!

Culture
Volunteer in local community
Nextpoint, Inc participates in volunteer activities quarterly such as Share Our Spare, Shoes that Fit, Cobra 31 Foundation, and Lemonade Brigade.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Diversity employee resource groups
Culture Club is an employee led group that meets on a regular basis to focus on Diversity & Inclusion, Wellness, Community Outreach, Social Events, & address any culture related topics of interest.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Fully employer-paid premiums.
Dental insurance
Vision insurance
Health insurance
Life insurance
Fully employer-paid basic premium.
Pet insurance
Financial & Retirement
401(K)
401(K) matching
100% employer match up to 3% of employee yearly salary.
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Unlimited PTO policy to promote a healthy work-life balance.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Free lunch every day in our Chicago HQ!
Company-sponsored happy hours
Onsite office parking
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Paid industry certifications

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